How do I contact the Service Desk? - page 18

 
Trader Fsi #:
Dear MQL Team,

I hope you are doing well.

I would like to purchase the MQL VPN service. However, when I proceed to checkout, the only payment option available is by credit card.

I would like to make the payment using USDT. Kindly provide me with a payment link or the necessary instructions to complete the purchase using USDT.

Thank you for your assistance. I look forward to your reply.

Best regards

This is the thread about how to contact with the service desk. It means: if you want to contact so you can go to "Contacts and requests" link at the bottom of the page.

And the all available options are listed in your profile here: https://www.mql5.com/en/users/traderfsi/accounting/topup

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It is recommended to deposit necessary fund to your forum profile, and after that only - pay for the services, for example for MQL5 - by using MQL5 option.

 
i accidentally funded my account, now I want to withdraw the money, now it's saying I can't withdraw money not earned.like....what the hell man
 
Frans Kangumbe #:
i accidentally funded my account, now I want to withdraw the money, now it's saying I can't withdraw money not earned.like....what the hell man

"3. Funds are deposited to and withdrawn from the Payment System in accordance with the "Payments and payment methods" document" (https://www.mql5.com/en/market/rules).

                                                                                                                                                                👇


"Warning: withdrawals can be restricted by certain conditions."

"No earned money on the account...

"Please note that only the earned amount is available for withdrawal."

(https://www.mql5.com/en/articles/302#3_withdraw_from_account).