How do I contact the Service Desk? - page 17

[Krieket]

Hi

I'm trying to greate a signal but when I put in my number and confirm the send the code nothings come to my phone?

[Sergey Golubev]

Krieket #:

Hi

I'm trying to greate a signal but when I put in my number and confirm the send the code nothings come to my phone?

There is one thread with the general advices about what to do:
What to do if I am not receiving the verification SMS from MQL5.com to my phone?

[8347lord]

Hi 

I bought a EA robot and transaction approved with bank and in payment in profile section show price.

but show up alarm "  Financial operations are limited . Please contact our technical support team " in top of browser

would you please help me. 

[Eleni Anna Branou]

8347lord #:

Hi 

I bought a EA robot and transaction approved with bank and in payment in profile section show price.

but show up alarm "  Financial operations are limited . Please contact our technical support team " in top of browser

would you please help me. 

Then click this link and contact the Service Desk, as you were instructed.

[8347lord]

Ok I will Do

Eleni Anna Branou #:

Then click this link and contact the Service Desk, as you were instructed.

Thankyou , I will do

[voda007]

i have a payment issue with mql5 does anybody know how to contact the service desk all i get is the bot and that doesnt help me

[Sergey Golubev]

voda007 #:
i have a payment issue with mql5 does anybody know how to contact the service desk all i get is the bot and that doesnt help me

It is what they (service desk) replied about how to contact with them -

Users are still able to contact service desk from the chat, but that function is available for specific subjects only. They need to choose properly.
We've added ~50 new subjects to the chat bot to cover most of the popular questions and problems.

[Mohamed Imthiyaz Haroon]

My debit card payment not going through to purchase VPS, please advice

[Sergey Golubev]

Mohamed Imthiyaz Haroon #:
My debit card payment not going through to purchase VPS, please advice

You may try to deposit money to your forum profile first, and pay directly from your profile.

[Trader Fsi]

Dear MQL Team,

I hope you are doing well.

I would like to purchase the MQL VPN service. However, when I proceed to checkout, the only payment option available is by credit card.

I would like to make the payment using USDT. Kindly provide me with a payment link or the necessary instructions to complete the purchase using USDT.

Thank you for your assistance. I look forward to your reply.

Best regards