MetaTrader 'Signal Tab' disappeared and Signals not being picked up from Provider

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jake18curtis92
74
jake18curtis92  

This morning my Signals tab had disappeared from my terminal in the MetaTrader, upon further inspection i see that my provider is currently having new subscriptions blocked due to high risk draw-down. Could this be linked? Or am i missing something as the tab has gone completely and i cannot check any signal data nor subscribe to a new one. Also since i'm no longer connected to the signal provider i am worried about the multiple open positions that have been left behind. 

Does anybody have advice/experience or going through a similar issue. 

Sergey Golubev
Moderator
106089
Sergey Golubev  

It may be good to see the situation ... you are not on VPS? Home PC?
if yes so - 

Forum on trading, automated trading systems and testing trading strategies

Problems with signal copy

Sergey Golubev, 2018.08.21 15:42

You are not on VPS?
If you are not on VPS so restart your Metatrader to force re-synchronization

and after that - upoad log file to the thread (to see what is going on with the signal or Metatrader or any).


jake18curtis92
74
jake18curtis92  
Sergey Golubev:

It may be good to see the situation ... you are not on VPS? Home PC?
if yes so - 


I'm using MetaTrader 4 FYI. 


This hasnt helped, i am using pc yes

Sergey Golubev
Moderator
106089
Sergey Golubev  
jake18curtis92:

I'm using MetaTrader 4 FYI. 


This hasnt helped, i am using pc yes

Did you subscribe to the signal?
If yes so - restart Metatrader, copy log file (the text) and place it here.

-------------

Example of log file - read this post in rus part of the forum here (log file will help because we can understand a lot of things reading this file).

-------------

Besides, there is one good thread where the forum users were trying to solve/to advice some issue (the issue was solved).
You can read this thread with in-built translator which is located on the every post on the forum.
The thread is here.

Eleni Anna Branou
Moderator
6580
Eleni Anna Branou  
jake18curtis92:

This morning my Signals tab had disappeared from my terminal in the MetaTrader, upon further inspection i see that my provider is currently having new subscriptions blocked due to high risk draw-down. Could this be linked? Or am i missing something as the tab has gone completely and i cannot check any signal data nor subscribe to a new one. Also since i'm no longer connected to the signal provider i am worried about the multiple open positions that have been left behind. 


Does anybody have advice/experience or going through a similar issue. 

I think its a problem related to your broker, so please contact them.

Your signal provider is in trouble, but this is not the reason for the missing signals tab.

I don't know of any other MQL5 members encountering the same problem, so must be unique to you only.

Rafael Grecco
452
Rafael Grecco  
Strange... It seems that signal is not listed anymore. Actually, the most subcribed signals are not listed anymore. Were they closed? Or is this a bug?
Sergey Golubev
Moderator
106089
Sergey Golubev  
Rafael Grecco:
Strange... It seems that signal is not listed anymore. Actually, the most subcribed signals are not listed anymore. Were they closed? Or is this a bug?

If the signal exists so you can find the signal on the following way:

Forum on trading, automated trading systems and testing trading strategies

Way to find signal in MT4 platform?

Sergey Golubev, 2017.02.23 12:49

You can use search on the top right corner of any page of the forum for example.

-------------------

As to finding the signal (any signal) by name in the Metatrader so you can use Metatrader's search feature as well, for example:

MT4 - 


MT5 - 


-------------------

...

Eleni Anna Branou
Moderator
6580
Eleni Anna Branou  
Rafael Grecco:
Strange... It seems that signal is not listed anymore. Actually, the most subcribed signals are not listed anymore. Were they closed? Or is this a bug?

The signals that have more than 30% open trades drawdown are not listed in the MQL5 signals database.

Rafael Grecco
452
Rafael Grecco  
Eleni Anna Branou:

The signals that have more than 30% open trades drawdown are not listed in the MQL5 signals database.

I didn't know that. Thanks for information!

It seems all signals that have a big number of subscribers are in trouble!

Romain_74
17
Romain_74  

Hi,

I think I have the same problem. I mean... I wanted to amend the threshold limit, but the option "signal" disappears. See prin screen below

In this window I used to amend the threshold limit as I would like.


Thanks for your help.


Eleni Anna Branou
Moderator
6580
Eleni Anna Branou  
Romain_74:

Hi,

I think I have the same problem. I mean... I wanted to amend the threshold limit, but the option "signal" disappears. See prin screen below

In this window I used to amend the threshold limit as I would like.


Thanks for your help.


So, same broker indicates that this is a broker and not a MQL5 issue.

Please, contact your broker.

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