Hello, please my MetaTrader 5 (220.127.116.115) setup on Windows 10 Pro Insider Preview (even on the current version 1803 - OS build 17618.1000) is not starting or working. This is the 64-bit windows and I had MetaTrader 5 64-bit working previously on this OS before my last two updates. I have tried uninstalling and reinstalling several times, and no success.
Any assistance is appreciated.
Have a blessed day.
Same problem here. It does not run, new or old install the same problem, it crashes as soon as it starts with no message.
Write to the service desk to the developers (the link is on your profile).
Forum on trading, automated trading systems and testing trading strategies
Code not receive to my Cell phone
Mohammad Soubra, 2016.08.02 02:42
yes, you may contact service desk
The problem has been found, the fix will be available in the following builds. Unfortunately at the moment we can not say exactly which build will contain this fix. Please wait the news https://www.metatrader5.com/en/releasenotes.
Thank you for reporting the issue and the screenshots provided.
Best regards, MQL5.com Support team
Waiting for Metaquotes to solve the problem, I found this solution:
start terminal64.exe /portable /skipupdate
of metatrder 5 build 1596
in the forum you can download this version
I have the same problem.
After I installed the Insider update, I first appeared error message 0xc0000005. I uninstalled MetaTrider and then installed it again. Since then, it has behaved the same as you. However, if I perform a new installation, the MQL5 folder is not created, and therefore subfolders Experts, Scripts, Indicators, etc. Therefore, the error probably might be related to file system access.
I'm still waiting for an updated MT5. I was not able to find older versions in the forum, could you point it for me please. Thanks
We installed the Windows 10 1803 RTM version over the weekend - Windows 10 version 1803 (OS build 17133.1) and have the same issue.
Metaquotes won't be able to resolve this with a "normal" update because you need to start terminal64.exe for the next update to get downloaded, and clearly the exe doesn't run in the first place.
Looks like those of us on Windows 10 1803 will have to update the terminla64.exe/metaeditor64.exe by hand when they release the patches. (Unless Microsoft resolve the compatibility issue in the mean time)
Update : Ticket raised with Service desk
Ticket already raised, although pointless as they acknowledged this a month ago and have a fix in testing.
Windows 10 1803 has now hit RTM so this has become more critical
Windows 10 1803 is now RTM so this issue has become more critical
New version available 1795 and it fixed the problem.