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Cant login mql5 account in MT5

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KIEU DUNG BUI THI
224
KIEU DUNG BUI THI  

Hello!

When i download demo product from market in our website, MT5 open, but can not login so i cant dowload demo product!
How can i do to login?

Files:
screenshoot.JPG 211 kb
Jinsong Zhang
16202
Jinsong Zhang  
you should input password that same as login this Community
aboandyou
4
aboandyou  
song_song:
you should input password that same as login this Community
i agree
KIEU DUNG BUI THI
224
KIEU DUNG BUI THI  

Ofcourse i use name and pass same as with mql5 acc! But cant login!

What can i do? 

Trinh Dat
38425
Trinh Dat  

try on other pc.
phi nuts
2181
phi nuts  
btkd:

Ofcourse i use name and pass same as with mql5 acc! But cant login!

What can i do? 

1. I assume your PC is running Windows XP. Can you tell us the version of your Internet Explorer ? It should be version 7 or higher.

2. Try again : Click tools > select Option (Ctrl + O) and select Community tab and try to login from there.

 

KIEU DUNG BUI THI
224
KIEU DUNG BUI THI  
phi.nuts:

1. I assume your PC is running Windows XP. Can you tell us the version of your Internet Explorer ? It should be version 7 or higher.

2. Try again : Click tools > select Option (Ctrl + O) and select Community tab and try to login from there.

 

I login in there but can login, i can login in website, login in cloud, but in MT5 cant login!

Im using windowsXP, using internet explorer 7, and google chorme, firefox. 

Achmad Hidayat
15275
Achmad Hidayat  
btkd:

I login in there but can login, i can login in website, login in cloud, but in MT5 cant login!

Im using windowsXP, using internet explorer 7, and google chorme, firefox. 

Do you use proxy server? May be the problem same with this threat https://www.mql5.com/en/forum/875
KIEU DUNG BUI THI
224
KIEU DUNG BUI THI  
achidayat:
Do you use proxy server? May be the problem same with this threat https://www.mql5.com/en/forum/875
im not use proxy! dont now what to do now! hix hix
phi nuts
2181
phi nuts  

Check your firewall, read this "Can't login to MQL5 community account in MT5"

Probably you have the same problem. 

Tonny Obare
37187
Tonny Obare  
are you by any chance copy-pasting your password? Sometimes this could have a white space added at the start or end of the password and cause a failed login.
12
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