I bought an indicator. But I can't use it. Do I have to wait 7 days?

 
I bought an indicator. But I can't use it. Do I have to wait 7 days? I use mt5 and I cannot log into my mql5 account on mt5
 
no, you can use it right away, in case you have 7 days to request a refund if the indicator doesn't work!
 

I bought it from the site, but how can I activate it on mt5? I got the error 


failed to get list of product

 

How to Install an Earlier Purchased Application
https://www.metatrader5.com/en/terminal/help/market/market_buy 

Where can I see my purchases? 
https://www.mql5.com/en/forum/9950/page70#comment_2564931 

How to Purchase an App - Market App Store - MetaTrader 5 Help
How to Purchase an App - Market App Store - MetaTrader 5 Help
  • www.metatrader5.com
The Market features thousands of products for the trading platform. They include trading robots and technical indicators and useful utilities. In addition to purchasing, you can download a variety of free useful applications from the Market. Thousands of products are featured on the Market. This section will help understand the wide range of...
 
Sergey Golubev:

How to Install an Earlier Purchased Application
https://www.metatrader5.com/en/terminal/help/market/market_buy 

Where can I see my purchases? 
https://www.mql5.com/en/forum/9950/page70#comment_2564931 

ı cant see my purchase . when ı push the refresh button , mql5 account is out

failed to get list of user products
 
Hami KESKİN:

ı cant see my purchase . when ı push the refresh button , mql5 account is out

failed to get list of user products

You can try to check your login to Community tab in Metatrader,
and check your Internet Explorer (IE) in your Windows 10 (IE should be the latest version; I am having version 11).

And those are the all options about what to check -

----------------

product is purchased but not downloaded yet
product is purchased but not downloaded yet
  • 2020.02.26
  • www.mql5.com
the indicator shows in the terminal /market /purchased but next to the install button it says "product is purchased but not downloaded yet...
 
Sergey Golubev:

You can try to check your login to Community tab in Metatrader,
and check your Internet Explorer (IE) in your Windows 10 (IE should be the latest version; I am having version 11).

And those are the all options about what to check -

----------------

indicators are not visible

Files:
 
How many indicators can I buy ?
 
Jean Cook:
How many indicators can I buy ?

ıf you have money , you can buy anything you want

 
Hami KESKİN:

indicators are not visible

You can try to find the indicator using search in Metatrader (on the top right corner of Metatrader - type the name of the indicator and search).
If not help so it may be for several cases:

  • you login to Community tab in Metatrader with different login/pass (means: you bought indicator from the different forum profile);
  • you did not update Internet Explorer to the version 11 for example.

Also - check this indicator in your profile in https://www.mql5.com/en/users/hamikeskİn/market

Besides, I see that your username is hamikeskİn (username is your login to Community tab in Metatrader).
And İ is not in English? Is it not English letter?
So, it may be the reason ...

Anyway - you can check your profile on the left side for Purchases

 
Sergey Golubev:

You can try to find the indicator using search in Metatrader (on the top right corner of Metatrader - type the name of the indicator and search).
If not help so it may be for several cases:

  • you login to Community tab in Metatrader with different login/pass (means: you bought indicator from the different forum profile);
  • you did not update Internet Explorer to the version 11 for example.

Also - check this indicator in your profile in https://www.mql5.com/en/users/hamikeskİn/market

Besides, I see that your username is hamikeskİn (username is your login to Community tab in Metatrader).
And İ is not in English? Is it not English letter?
So, it may be the reason ...

Anyway - you can check your profile on the left side for Purchases

ı can see on mql5 website

Reason: