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can't login to MQL5 community account in MT5

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kemocono
17
kemocono 2012.12.01 15:18 

every time i write my MQL5 community user and password this screen appears, it don't wanna log in



Oyebimpe Adeola Ojetunde
493
Oyebimpe Adeola Ojetunde 2012.12.02 17:32  
just make sure the passward is correct and notice if you enable caps lock or not on your keyboard.
kemocono
17
kemocono 2012.12.03 12:27  
i tried aloot!! still the same probleem!!
Totom Sukopratomo
163
Totom Sukopratomo 2012.12.03 13:11  

same problem here even i re-download the terminal directly from mql5. i was change my password too and still experiencing the same issue. could be a bug?

 

here is a message at my journal : 2012.12.03 18:41:38  MQL5 Market authorization failed (0) (check 'login.mql5.com' server certificate failed [200])


Why Is MQL5 Market the Best Place for Selling Trading Strategies and Technical Indicators
Why Is MQL5 Market the Best Place for Selling Trading Strategies and Technical Indicators
  • 2012.07.09
  • MetaQuotes Software Corp.
  • www.mql5.com
MQL5.community Market provides Expert Advisors developers with the already formed market consisting of thousands of potential customers. This is the best place for selling trading robots and technical indicators!
Achmad Hidayat
14766
Achmad Hidayat 2012.12.03 15:05  

How about your internet connection? Sometime the problem come from it.

I think this is not bug ...


phi nuts
2184
phi nuts 2012.12.04 06:07  
kemocono:

every time i write my MQL5 community user and password this screen appears, it don't wanna log in



Is that Windows 7 ? Is it 32 or 64 bit ?.   In Vista/7, we usually install MT outside C;\Program Files\... like for example in C:\My other program\... 
Alexey Da
Moderator
6657
Alexey Da 2012.12.04 07:24  

Please check the certificate which is used by browser when you visit your profile on MQL5 site.

It should looks like this

 

Is there any error or warnings in your browser? 

Please check also date/time on your PC.

 

Totom Sukopratomo
163
Totom Sukopratomo 2012.12.04 11:09  

I was check the certificate information:

1) at chrome browser (certificate is valid):

certificate valid  

 

2) At IE (valit too):

valid at IE 

 

3) My datetime setting at my PC is OK as it syncronized automatically with windows time by default

4) But the problem still exist...

is a bug 

 

but actually it is not a big problem as i can download anything from mql5.com by my browser so it is OK if this problem is not solved in near future.

 

 

Oyebimpe Adeola Ojetunde
493
Oyebimpe Adeola Ojetunde 2012.12.04 11:56  

I think the problems has been clearly stated in the jurnal.

Check if your network provider does not banned some foreign ip 

Achmad Hidayat
14766
Achmad Hidayat 2012.12.04 12:20  
oyebimpe:

I think the problems has been clearly stated in the jurnal.

Check if your network provider does not banned some foreign ip 

I agree with oyebimpe, please try using another ISP, because I have same problem if using my office network, even worse, my MT5 terminal could not connect at all.
Totom Sukopratomo
163
Totom Sukopratomo 2012.12.04 13:58  

Great.

I can do it now from my VPS.

Seems my internet provider blocked connection from mt5 platform but browser.

Strange but not change provider is needed for now. 

12
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