Cant login in demo account

 
Dear support!

I added my demo account to the "trading accounts" section (VPS) but I cannot login:

Can you say whats the problem?

Thanks and kind regards, Uli
 
Ulrich Poetter:
Dear support!

I added my demo account to the "trading accounts" section (VPS) but I cannot login:

Can you say whats the problem?

Thanks and kind regards, Uli

Contact your broker.

 
Hi Eleni,

no I can login via MT4 in my demo account without problems but adding it here on the platform is not possble - thats the problem.

Kind regards, Uli
Reason: