Metatrader 5 keeps shutting itself down few seconds after opening

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Jeremy Scott
8894
Jeremy Scott  

I'm trying to start programming bots again, but MT5 keeps shutting itself down a couple seconds after opening.  Not sure what is happening?  Tried re-installing it and same problem.

Anyone else experience this and/or find a solution? 

Marco vd Heijden
Moderator
8169
Marco vd Heijden  
Jeremy Scott:

I'm trying to start programming bots again, but MT5 keeps shutting itself down a couple seconds after opening.  Not sure what is happening?  Tried re-installing it and same problem.

Anyone else experience this and/or find a solution? 

Can you look in the event viewer for a error code and mention the operating system.
Jeremy Scott
8894
Jeremy Scott  
Marco vd Heijden:
Can you look in the event viewer for a error code and mention the operating system.

I cannot find metaquotes or metatrader in the event viewer on my PC.

I am using Windows 10.  This problem just occurred after updating Windows 10 to most recent version from a much older one.d

Weird:  when I am not connected to the internet MT5 stays open.  The program shuts down after connection to internet within 2 seconds.  Next time I turned off wifi, and opened MT5, deleted the demo accounts, deleted the username to unconnect it to mql5.com account, and turned the wifi back on.  Seemed like it was fine, but about 30 seconds to 1 minute later it shut down again anyway.

Where in windows event view should the error be?  I found a "Find" button and tried searching metatrader, Metatrader5, metaquotes, mt5, and nothing shows up

Marco vd Heijden
Moderator
8169
Marco vd Heijden  
Jeremy Scott:

I cannot find metaquotes or metatrader in the event viewer on my PC.

I am using Windows 10.  This problem just occurred after updating Windows 10 to most recent version from a much older one.d

Weird:  when I am not connected to the internet MT5 stays open.  The program shuts down after connection to internet within 2 seconds.  Next time I turned off wifi, and opened MT5, deleted the demo accounts, deleted the username to unconnect it to mql5.com account, and turned the wifi back on.  Seemed like it was fine, but about 30 seconds to 1 minute later it shut down again anyway.

Where in windows event view should the error be?  I found a "Find" button and tried searching metatrader, Metatrader5, metaquotes, mt5, and nothing shows up

In the Application log.

You can also try to run the terminal in windows 7 compatibility mode.


ashiru muyideen
9
ashiru muyideen  

Am having the same problem. What do i do?

Sergey Golubev
Moderator
106119
Sergey Golubev  
ashiru muyideen:

Am having the same problem. What do i do?

You can write to the service desk with all the details - which Metatrader (MT4 or MT5), which OS 9Windows, Linux, etc), how many indicatiors were already attached to the chart and how many charts were opened on the same time in the moment of shurtting, and so on + log files.

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