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Discussion of article "How to Buy a Trading Robot on MQL5 Market?" - page 2

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Damian Mateusz Dziadosz
5975
Damian Mateusz Dziadosz  
lhektor:

Thanks...

I bought EA. However, I do not know how to update it. Maybe you know how to do it?

Open terminal--Market--Purchased (In the case the product is removed from Market your only option is contact with developer but that is not a guarantee that the developer will give you the lastest version).
H4196
32
H4196  
how i can withdrow the Money back if i don't want to use this anymore , is too complicated for me , can anyone help me ?
Damian Mateusz Dziadosz
5975
Damian Mateusz Dziadosz  
H4196:
how i can withdrow the Money back if i don't want to use this anymore , is too complicated for me , can anyone help me ?
Do you mean withdraw from MQL5 account? If the answer is yes then go to "Payments" and then click on "Withdraw from account" . If you mean getting a refund of a product you have bought that is not possible.
Saya pann
595
Saya pann  
I bought an EA via my mt4 account terminal on my laptop. But actually I wanna install this EA on the same account on my VPS. How to do it please?
Damian Mateusz Dziadosz
5975
Damian Mateusz Dziadosz  
saya pann:
I bought an EA via my mt4 account terminal on my laptop. But actually I wanna install this EA on the same account on my VPS. How to do it please?

I think is the video "Preparing to migrate..."

Virtual hosting in MetaTrader 4 and MetaTrader 5: How it works

https://www.mql5.com/en/vps/tutorial 

Virtual hosting in MetaTrader 4 and MetaTrader 5: How it works
Virtual hosting in MetaTrader 4 and MetaTrader 5: How it works
  • www.mql5.com
The virtual hosting service allows creating a copy of your trading platform on a remote server. Run your trading robots and copy deals of professional signal providers on a virtual platform 24 hours a day.
Saya pann
595
Saya pann  

Thanks for your answer.

another question is that how mql5.com protects availability of EAs that we bought. eg: after we bought an expensive EA, can the seller of this EA make stopping his EA from running on our account?

I am afraid that EA will stop work after i bought it. Thks.

Eduard Salm
164
Eduard Salm  

I have bought an EA and used it almost a year. Now I want to change the VPS. I installed MT4 on my new VPS and logged into the market with the Metatrader.
I see the EA as "purchased", but when I klick the "install" button, nothing happens. It also doesn't give me an error message, neither under "experts" nor "Journal".

There are still 3 activations left. What is wrong? 

Daniel Stein
26326
Daniel Stein  
Eduard Salm:

I have bought an EA and used it almost a year. Now I want to change the VPS. I installed MT4 on my new VPS and logged into the market with the Metatrader.
I see the EA as "purchased", but when I klick the "install" button, nothing happens. It also doesn't give me an error message, neither under "experts" nor "Journal".

There are still 3 activations left. What is wrong? 

VPS Server servers usually offer very limited or strict secured internet browsing functionalities.

AFAIK the MT4 market navigation and buttons use the Internet Explorer engine to work correctly. 

It might help if you ask the Service Desk which browser/script/security settings your VPS should have to install your EA. 

AnrichDBinary
27
AnrichDBinary  
MetaQuotes Software Corp.:

New article How to Buy a Trading Robot on MQL5 Market? is published:

Author: MetaQuotes

Please help as I can't find the "Market" under my MetaTrader 4 terminal tab.. I am running it on Macbook
Saya pann
595
Saya pann  

I already made payment for an indi but not show in my purchased list.

Already contacted to help desk of mql5.com and seller with necessary documents attached but no response so far. How to do it?

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