Problem linking notifications and messaging system via MetaQuotes ID on Android - page 3

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I’m having the same problem with receiving notifications on my mobile app when a position opens or closes. I’ve tried everything — checked all notification settings, made sure push notifications are enabled on both MetaTrader and my phone, and even reinstalled the app — but I still don’t get any alerts.

Maybe a major metaquotes issue

 
Were you able to resolve this because I have the same issue. My push notifications were working then it just stopped out of the blue. I checked the "journal tab" when sending test notifications and it just says "send request failed (connect failed)" 

My network is great and metaID was input correctly. Like I said it was working perfectly the just stopped out of the blue.
 
@Jonathan Idowu #: Were you able to resolve this because I have the same issue. My push notifications were working then it just stopped out of the blue. I checked the "journal tab" when sending test notifications and it just says "send request failed (connect failed)" My network is great and metaID was input correctly. Like I said it was working perfectly the just stopped out of the blue.
Yes, several users have reported the issue as you can see from previous posts. As far as I know, there has yet to be an official response by MetaQuotes on the issue.
 
I am also having the same problem. Notifications to Android phone worked fine last week, this week - no go. I am using a VPS so I tried installing MT5 on a local PC and that actually worked. Maybe that can help someone out but still need it working on my VPS so hopefully we get a fix soon.
 

It's been 2 days since the "Failed to send push notification to mobile device" issue occurred. I tried uninstalling and reinstalling, checking ID on both VPS and PC but still failed.

How long will this issue last?

 
PM.H #: It's been 2 days since the "Failed to send push notification to mobile device" issue occurred. I tried uninstalling and reinstalling, checking ID on both VPS and PC but still failed. How long will this issue last?
Until now, there has been no response from MetaQuotes about the issue (as far as I know)!
 
almo3taz87 #:

I hope the problem reaches the technicians to solve it.

Until the problem is resolved, I have enabled and sent notifications to email.

Initially, I hoped this error would be resolved soon. But it has been 2 days, I will have to temporarily use the email notification like you.

 
PM.H #:

Initially, I hoped this error would be resolved soon. But it has been 2 days, I will have to temporarily use the email notification like you.

Email notifications work great. You can rely on these until the issue is resolved.
 
almo3taz87 #:
Email notifications work great. You can rely on these until the issue is resolved.
I just tried again, and it seems like push notifications to phone are working again, you should try that too.
 
PM.H #:
I just tried again, and it seems like push notifications to phone are working again, you should try that too.

Yes, it seems the issue has been resolved.

Notifications are working properly now.

Thank you everyone.

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