Problems with MetaTrader VPS - page 3

[zhaopeng]

2026.03.21 00:46:23.881 Virtual Hosting Failed to retrieve virtual host list [1009] (Original - Read failed, 10054 WSA error, 1 byte required)

What's going on? I can't open the purchase window.

[Sergey Golubev]

zhaopeng #:

2026.03.21 00:46:23.881 虚拟主机 获取虚拟主机列表失败 [1009] (原始 - 读取失败，10054 wsa 错误，需要 1 字节)

请问这是什么情况，无法打开购买

Error 1009 is access denied.

Forum on trading, automated trading systems and testing trading strategies

hi, support (or anyone who knows), can you take a look at this and help? THX

Sergey Golubev, 2026.03.20 08:49

error 1009?
read this thread about this error: MQL5 Market failed to get list of user products

[Endless Muhamma]

Sergey Golubev #:

Error 1009 is access denied.

Usually error 1009 in MQL5 Market means there's an issue with authorization or access to MetaQuotes servers. Check if your antivirus or firewall is blocking the connection. Also try logging out of your account in the terminal and logging back in (the "Community" tab). If the problem persists, temporarily disable your VPN if you're using one. In the thread you mentioned, people often recommend clearing the WebStorage cache in the terminal folder or reinstalling the platform.