hi, support (or anyone who knows), can you take a look at this and help? THX

 

hi, support, I tried to download these two free indicators from 'market'

but  without success.

I contacted the author, he could do it on his end. 

I have also attached both the log files below. Can you take a look and help? Thank you!

By the way i use pepperstone demo

 
zctlzyzs:


If you are in China, then you should try using a vpn to dl from this site. Chinese officials are breaking and blocking both viewing and dl from many forex sites.
 

Thank you Michael. but the fact of the matter is I've already used a vpn and it still didn't work! Can support take a look at the log files and shed some light on it? I attach the log files again below.

these are the indicators I am trying to download.

also Michael, can you try downloading them, and if you can, can you send them to me, please?

 
zctlzyzs #:
also Michael, can you try downloading them, and if you can, can you send them to me, please?
It does not work like that. Because activations are per hardware/computer + software/OS + authorization method in Windows.
It means - it should be downloaded directly from the Market to your PC (otherwise - it will not work).
 

zctlzyzs #:

...

error 1009?
read this thread about this error: MQL5 Market failed to get list of user products
MQL5 Market failed to get list of user products
MQL5 Market failed to get list of user products
  • 2026.02.26
  • www.mql5.com
2026.02.26 23:00:51...