MT5 Setup always fails - “Sorry, something went wrong”

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Hello everyone,

I'm trying to install MetaTrader 5 on my Windows 11 PC, but every time I launch the installer (mt5setup.exe), I get the error message: “Sorry, something went wrong: try again later.” No matter which broker or source I try, I always get the same result.

I believe the issue is with the installer not being able to connect to MetaQuotes servers. I have tried disabling antivirus, running as administrator, and using different internet connections.

Is there anyone who can kindly share their working terminal folder (a pre-installed portable version of MT5), ideally zipped, so I can copy it to my machine and run it directly?

Thanks in advance for your support!  
Best regards,  
Momčilo
 
Momcilo Jovanovic:

Hello everyone,

I'm trying to install MetaTrader 5 on my Windows 11 PC, but every time I launch the installer (mt5setup.exe), I get the error message: “Sorry, something went wrong: try again later.” No matter which broker or source I try, I always get the same result.

I believe the issue is with the installer not being able to connect to MetaQuotes servers. I have tried disabling antivirus, running as administrator, and using different internet connections.

Is there anyone who can kindly share their working terminal folder (a pre-installed portable version of MT5), ideally zipped, so I can copy it to my machine and run it directly?

Thanks in advance for your support!  
Best regards,  
Momčilo

Download a terminal64 from somewhere, and make a portable version of MT5.

 

Thanks for the suggestion.

Unfortunately, I don't have access to any working installation of MetaTrader 5 on any machine, so I can't get the terminal64.exe file or the full folder structure.

Would anyone be kind enough to upload their working MetaTrader 5 installation folder (with terminal64.exe and MQL5 subfolder) as a .zip, ideally with a /portable setup?

That would really help me get back up and running. Thanks in advance!

 
Momcilo Jovanovic #:

Thanks for the suggestion.

Unfortunately, I don't have access to any working installation of MetaTrader 5 on any machine, so I can't get the terminal64.exe file or the full folder structure.

Would anyone be kind enough to upload their working MetaTrader 5 installation folder (with terminal64.exe and MQL5 subfolder) as a .zip, ideally with a /portable setup?

That would really help me get back up and running. Thanks in advance!

Forum on trading, automated trading systems and testing trading strategies

MT5 Build 5104 — Strategy Tester Not Displaying Any Timeframes (M1, M5, H1, etc.) except for the one that we choose in strategy tester terminal!

Rajesh Kumar Nait, 2025.06.11 13:34

This user backup every mt5 build unofficially in telegram, must be helpful. You may find telegram channel link in his bio however make sure this is not an official way of restoring mt5 to older version. You may also report this issue to your broker
 

Hi Rakesh,

I'm in exactly the same situation — I've tried to install MetaTrader 5 multiple times on my Windows 11 machine, but I always get the same error:
"Sorry, something went wrong: try again later."

I've disabled antivirus, tried different internet connections, run as administrator... nothing worked.
Like you, I also need a working terminal64.exe with the full folder structure in a .zip , ideally as a portable setup.

If anyone is willing to upload their working MT5 folder, it would really help us both get back on track.

Thanks in advance to anyone who can help!

Best regards,
Momcilo

 
Momcilo Jovanovic #:

read the response above yours and follow the link.

 

Hi Momcilo Jovanovic 

Does the problem solved then please give me solution because i have same problem.

Best Regards, Abdul Rahman

 
Hi, I'm also struggling to connect my just markets account to my mt5 account
 
Zandile Ganya #:
Hi, I'm also struggling to connect my just markets account to my mt5 account

I though I was the only one. 

I have discovered it is an issue with the recent mt5 installers. I have mt5 installers for two different brokers I use from 1 week ago or more (the .exe file for w11) and they work perfectly, but even the current available installers (in the website) for the same brokers do not work.

I don't know what to do, these are the first comments I see about it.

 

Forum on trading, automated trading systems and testing trading strategies

The MT5 installer has a problem and cannot be installed

Fernando Carreiro, 2025.11.17 06:13

Yes, there has been several reports by various users, on the different language forums.

Some have reported the message "something went wrong" while others have reported that it requests for the proxy server to be defined. 

Others have reported that they are able to install but are unable to connect to trade servers with a message that it is "too old".

At the moment, given that it was the weekend, there is no concrete information available of what is causing these various situations.

We will need to be patient and wait for MetaQuotes employees and admin to return to normal business work hours to address the issues.

Please be patient, as we moderators have no information about it either.

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