Do not create multiple MQL5 accounts, since its against the rules and can be the reason for your issues.
You can fill or change your phone number on file, here: https://www.mql5.com/en/users/guzilam/security
You will need to put your MQL5 account password to confirm any changes.
If you don't remember your MQL5 account password, you can reset it here: https://www.mql5.com/en/auth_forgotten
Do not create multiple MQL5 accounts, since its against the rules and can be the reason for your issues.
You can fill or change your phone number on file, here: https://www.mql5.com/en/users/guzilam/security
You will need to put your MQL5 account password to confirm any changes.
If you don't remember your MQL5 account password, you can reset it here: https://www.mql5.com/en/auth_forgotten
Hi,
I tried the sugested method, without success. Error says phone number already in use. Is there a way to check the userid my phone number is linked to?
Thank you
Only the Service Desk can help you with such personal information.
Hi Eleni,
Thanks for your assistance, I'll open a ticket with the Service Desk.
Regards

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Good Day,
I'm having issues adding funds to my account due to phone number field not updated. When I try to add a phone number, I get an error, data write failed. I then created another account, only to experience the exact same issue. Can someone please advise?
Thank you