MQL5.com Market doesn't offer refunds if the product has been activated on your MT4/5 terminal.
Maybe the indicator works as it should, but you expected something different, but even so you should be able to discuss about it with the author.
If the author/seller doesn't respond to your messages, you could write something in the product's comments section to draw his/her attention.
If even that doesn't work, your last resort is the reviews section.
Thank you for taking the time to reply ... appreciated :)
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For an indicator that was not how it was described
I have politely asked the seller ... no response