Discussion of article "Payments and payment methods" - page 127

 
How long does it take to withdraw money to my visa card?
 

I DEPOSITED 500.00 AND NEVER TOUCHED IT AGAIN. I LOST CONTACT AND ONLY NOW HAVE I RECOVERED. I CHECKED THERE WAS NO BALANCE. WHERE WAS THE MONEY?

 
LAUDIANE #:

I DEPOSITED 500.00 AND NEVER TOUCHED IT AGAIN. I LOST CONTACT AND ONLY NOW HAVE I RECOVERED. I CHECKED THERE WAS NO BALANCE. WHERE WAS THE MONEY?

Did you deposit it with a broker?

 
$10 was deposited by mistake. How can I withdraw?
 
anas yosaf #:
$10 was deposited by mistake. How can I withdraw?

Only the Service Desk can help, but generally you can't withdraw non earned funds from your MQL5 account.

 
Suspiciously quiet here...
"

3.1 Withdrawal of funds to bank card

"

Does this really work now on a dollar Visa card in the Russian Federation?

 

I decided to withdraw funds to Visa card.

It seems that I did everything according to the instructions:

Opened the withdrawal page, made sure that you have earned funds and selected withdrawal to card.

No field for filling in the card details appeared, only the field for entering the code from SMS.

I entered the code and clicked on "Withdraw". A new window opened with completely uninformative fields for entering something, with no signatures and no explanations.

I decided to go back to the previous window, in case there are some explanations there. I clicked on the "back" arrow of the browser and fwiw - my money flew away in an unknown direction.

Now I'm sitting with an empty account and no money received.

I think - what was it? :(

Платежи и методы оплаты
Платежи и методы оплаты
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MQL5.community предлагает широкие возможности заработка трейдерам и разработчикам торговых приложений для терминала MetaTrader. В этой статье мы расскажем, как происходит оплата сервисов MQL5 и вывод заработанных денег, а также как обеспечивается безопасность операций.
 
Vitaliy Davydov withdrawal page, made sure that you have earned funds and selected withdrawal to card.

No field for filling in the card details appeared, only the field for entering the code from the SMS.

I entered the code and clicked on "Withdraw". A new window opened with completely uninformative fields for entering something, no signatures, no explanations.

I decided to go back to the previous window, in case there are some explanations there. I clicked on the browser's "back" arrow and fwiw - my money flew away in an unknown direction.

Now I am sitting with an empty account and no money received.

I think - what was it? :(

For a long time does not work withdrawal to the cards of the Russian Federation. Only webmani. You need to create a request to servicedesk with a description of the problem.
 
Artyom Trishkin #:
Withdrawal to RF cards has not worked for a long time. Only webmani. You need to create a request to servicedesk with a description of the problem.

Thank you for the clarification.

Rhetorical question - if it doesn't work, why don't they disable this option so as not to mislead people?

Why don't they remove the corresponding description in the instructions for withdrawing money?
 
Vitaliy Davydov #:

Thank you for the clarification.

Rhetorical question - if it doesn't work, why don't they disable this option so as not to mislead people?

Why don't they remove the corresponding description in the withdrawal instructions?

Withdrawal does not work not because of the company's fault. From their side, as it worked, so it works. Transactions are prohibited from outside.