Discussion of article "Payments and payment methods" - page 124

[70507175 Ng'oma]

Hi Am new here I deposited funds in my account how can I start to trade on meta trade 5

[Eleni Anna Branou]

70507175 Ng'oma #:
Hi Am new here I deposited funds in my account how can I start to trade on meta trade 5

If you mean that you've deposited money into your MQL5 account here, in order to trade with it you've done wrong.

MQL5.com is not a broker, nor has anything to do with your trading account money.

This is clearly mentioned before you make a deposit into your MQL5 account:

https://www.mql5.com/en/users/70507175/accounting/choosein

[Elguja Alaverdashvili]

helo gays i want withdraw monay but i can't do this because i have not this settings anybody can help me?

[Johan Naboy]

Al Colucci #:
I put in $6500 and it grew to $19,890.41.  I do not know how to withdraw it.  Also,  I am not getting current quotes or charts or am able to make new orders anymore.  Can anyone help? 

I wanna withdrawal money but I can't connect

[Eleni Anna Branou]

Johan Naboy #:
I wanna withdrawal money but I can't connect

If you mean to withdraw money from your trading account, we can't help you here, you need to contact your broker about it.

MQL5.com is not a broker, nor offers real trading accounts.

[ivancorrea01]

Hello!!! I have registered a credit card, which is paying my server month by month. I'd like to "do the difficult task" of changing the card (remove it and put another one in its place). I've already opened 3 tickets, support sends a link, sends an article, but none lead to the registered card. Could someone help me by telling me how to change the card? Thanks, Ivan

[Vinicius Pereira De Oliveira]

ivancorrea01 put another one in its place). I've already opened 3 tickets, support sends a link, sends an article, but none lead to the registered card. Could someone help me by telling me how to change the card? Thanks, Ivan

Automatic renewal uses the same payment method as during the first purchase. If you pay for the subscription with your card, the system will use it. If this is not possible, the payment will be debited from your MQL5 account balance.

Hello, Ivan! I don 't think that the possibility of simply changing the card(taking out the current card and putting another one in its place) is provided for in the documentation. So, unless the technical support people have provided some way for you to do this, from the explanation above, I understand that if you want to change the initial payment method, the first thing you should do is switch off automatic renewal... As soon as the current hosting lease expires (unfortunately you'll have to do this monitoring), you'll sign up again with the new card and enable automatic renewal again.

[ZIAD HAIMOUR]

Hi Am new here I deposited funds in my account how can I start to trade on meta trade 5

[Fernando Carreiro]

@ZIAD HAIMOUR #: Hi Am new here I deposited funds in my account how can I start to trade on meta trade 5

Which account — here on this website or via your broker?

Any funds deposited here, on your MQL5 Community account wallet, is only for paying for products and services on this website. It cannot be used for trading.

To trade, you have to deposit funds via your broker — https://www.mql5.com/en/forum/446683

[wilsonlai]

I have $80 in my balance, I want to use it to purchase ea but don't know how? When I clicked buy there is no mql5 option to choose from.