Discussion of article "Payments and payment methods" - page 124

 
Fernando Carreiro #I would say that maybe you can petition MetaQuotes to greatly reduce or even remove the minimum limit on Bank Transfers and allow users to simply accept the $30 cost, irrespective of the amount transferred.

The truth is that a minimum of $3000 to make a transfer is absurdly excessive. I hadn't realised this until now and now I understand your comment, I'm sorry. :-P

 
Miguel Angel Vico Alba #:

Whether you have a problem with withdrawals or if you want to make a suggestion, you should always make it to the Service Desk.

Here on the forum you will not receive answers on these issues and MQ employees rarely check the forum for suggestions.

Of Course, I know that, I sent to  Service Desk from 3 days

 
Miguel Angel Vico Alba #:

The truth is that a minimum of $3000 to make a transfer is absurdly excessive. I hadn't realised this until now and now I understand your comment, I'm sorry. :-P

Thank you

we will try to find a solution

 
Nebal S I Saloul #:

Thank you

we will try to find a solution

I think this is really affecting alot of people.

 
Ifeanyi Paul Ezendukaku #:
I think this is really affecting alot of people.

Yes

because that, we must send to service desk , if they received a lot of messages for a same problem , they will do something about it

 
On Monday I will try to find out what is going on with Webmoney, PayPal, etc. Although from past experience the answer is probably that the problem is on the other side. We'll see...
 
Miguel Angel Vico Alba #:
On Monday I will try to find out what is going on with Webmoney, PayPal, etc. Although from past experience the answer is probably that the problem is on the other side. We'll see...

Thank you


Note:


before 2 days, I changed the country to Russia , then accepted Withdraw, but now it's declined for all countries (for me and another people) 


the general issue for our countries


Visa card and Master card and PayPal (allowed in some countries)  but not our countries


WebMoney was good and only way for us for years , if it declined, we will can't Withdraw any more.

we hope to fix it and add another method (accept our countries)

 
Nebal S I Saloul #:

Thank you for this complementary information.

At the moment all I can tell you is this:

I fully understand your frustration. But this kind of problem happens from time to time and now it is simply your turn to go through this bad time.

In any case, your money is safe and it is only a matter of time before everything returns to normal.

We have been through this before and it is only a matter of days or weeks, no longer than that.

 
Miguel Angel Vico Alba #:

Thank you for this complementary information.

At the moment all I can tell you is this:

I fully understand your frustration. But this kind of problem happens from time to time and now it is simply your turn to go through this bad time.

In any case, your money is safe and it is only a matter of time before everything returns to normal.

We have been through this before and it is only a matter of days or weeks, no longer than that. 


Thank you

we hope to hear good news from you

 
Nebal S I Saloul #:

When I speak to one of the administrators, I will take the opportunity to ask them to lower the minimum amount for withdrawals via bank transfer.

And if for whatever reason it cannot be a permanent measure, at least it should be an exceptional measure at times when other payment systems fail. ;-)