Expert Advisor <ALL DISCUSSIONS IN THE MARKET> - page 15

 
Karputov Vladimir:

Then it's here:


OK !

We need (for now) an indicator, which is displayed on the chart in a separate window and shows the average value of open positions of brokers (providing such information) .

The so-called open interest ratio!

The sites are about seven (as far as I know, more is better)))

The indicator must necessarily update the information with an interval of at least 30 min.

Do you have such skills?))) In the future, after testing the indicator will need a robot that will trade on the basis of the system and some more tricks)))

 
RAK1:

Ok!

We need (for now) an indicator, which is displayed on the chart in a separate window and displays the average value of open positions of brokers (providing such information) .

The so-called open interest ratio!

The sites are about seven (as far as I know, more is better)))

The indicator must necessarily update the information with an interval of at least 30 min.

Do you have such skills?))) In the future, after testing the indicator will need a robot that will trade on the system based on it and some more tricks))).

Formalize the work, please, in service Freelance.

 
Karputov Vladimir:

Please submit your work to the Freelance service.

I'm afraid it won't work properly, and I'm interested so far, I don't understand much of your site (yet) or you can write everything I can write there, even if it's not quite right ?)))
 
RAK1:
I'm afraid it will not work properly, and I'm interested so far, I do not understand much of your site (yet) or you can write there all that I can write, even if it's not quite right ?)))
In Freelance there are rules, and there is also a topic on the site:Questions from Beginners
 

Hello! I am sending you a correspondence with the market. I am waiting for your comments. I will be grateful for any help!

.Hello, I rented an adviser for a month, the price is $139 ///////////////\. It shows good results on the tester, put it on a demo and a complete drain goes to the real one, he tried to contact the author, he does not answer, wrote in soap, left comments in discussions, he simply ignores him in the market. What to do now, the money has been spent, the deposit is being drained. You, as a market, do not provide a demo version so that you can see the result, thereby deceiving us, to whom to submit a claim for loss of money? ..
New comment
Support Team 2015.12.10 11:08

Hello.

1. We do not see your comments in the product discussion. Send the author a private message on the site.

2. https://www.mql5.com/ru/market/rules
VI. Responsibility of the parties
Neither the Seller nor the Administration bear any responsibility for any direct or indirect losses from the operation of the Products purchased through the "Market" service.
Neither the Seller nor the Administration bear any responsibility for lost profits due to the operation of the Product received through the Market service.

Support Team 2015.12.10 12:42
You yourself cited an excerpt from the rules - we only conduct a formal check. There are no critical errors in the product, it works. And you are not guaranteed any profits.
v356obN 2015.12.10 14:32
It follows from this answer that not one advisor provided by you does not guarantee profit, you bring a strategy tester in order to lure the buyer. From this it follows that you do not check it on demo accounts or real life and you are not provided with this from the seller, how can you exhibit a product that in The tester shows a positive result, but in real life a negative result is not a deception of the buyer, does it correspond to your advertising. An email address is given that does not respond to you when providing the product, there are requirements and if you complain about something, you should deal with the seller of the product, agree that this is not a cheap product, why before this case I bought the product in your market and there were no complaints. How can you really help me in resolving this issue. You have to protect your buyer and while I see you are protecting an unscrupulous seller, I see no help or advice from you.
v356obN 2015.12.11 08:42
Not taking into account the viciousness of the scheme for creating a low-quality Expert Advisor with the aim of selling it, this is definitely a scam.
v356obN 2015.12.11 08:46
And also II.9. The Seller undertakes to make every effort to provide all necessary information about the Product for its correct operation. Where is the seller's efforts? These are your rules that are violated.
Support Team 2015.12.11 08:46

We answered you from the very beginning:

We do not see your comments in the product discussion. Send the author a private message on the site.
Where are your messages to the author?
v356obN 2015.12.11 09:39
v356obN 2015.12.08 06:48 # RU
I rented Advisor a month to put the demo is not working could someone could advise how to start it

399
zhang yi 2015.12.08 06:56 # RU
v356obN:
I rented Advisor a month to put the demo is not working could someone could advise how to start it
Give me your email address.

90
v356obN 2015.12.08 07:00 # RU
Leonid_Leonidovich159@mail.ru

90
v356obN 2015.12.08 07:54 # RU
not contacted

399
zhang yi 2015.12.08 10:15 # RU
v356obN:
not contacted
Please wait a moment, I now not in front of my computer, please wait for me 5 hours after work。

90
v356obN 2015.12.08 16:17 #RU
I do not know what happened Advisor earned pros and cons but the overall balance is negative at 0.45 tomorrow night, I'll write

275
AHMET MINAZ 2015.12.08 17:36 # EN
Backtest results are not the same as the real account trading

backtest has given trade in different places. different real account.

SCAMMMMM
v356obN 2015.12.10 09:31 # RU
the third day, there is a discharge of a deposit refund the money for rent

90
v356obN 2015.12.11 05:28 #RU
Alpari LimitedA/C No: 000000000 Name: Leonid 2015 December 10, 23:59
Closed Transactions:
Ticket Open Time Type Lots Item Price S / LT / P Close Time Price Commission R/O Swap Trade P/L
1419778387 2015.12.10 10:15:40 buy 0.03 eurusd 1.09834 0.00000 0.00000 2015.12.10 10:18:11 1.09812 0.00 0.00 -0.66
1419778637 2015.12.10 10:20:40 buy 0.03 eurusd 1.09771 0.00000 0.00000 2015.12.10 10:22:08 1.09746 0.00 0.00 -0.75
1419780961 2015.12.10 11:19:40 buy 0.03 eurusd 1.09661 0.00000 0.00000 2015.12.10 11:21:49 1.09639 0.00 0.00 -0.66
1419781810 2015.12.10 11:43:40 sell 0.03 eurusd 1.09727 0.00000 0.00000 2015.12.10 11:44:38 1.09691 0.00 0.00 1.08
1419782693 2015.12.10 12:12:40 buy 0.03 eurusd 1.09583 0.00000 0.00000 2015.12.10 12:12:43 1.09555 0.00 0.00 -0.84
1419783258 2015.12.10 12:26:40 buy 0.03 eurusd 1.09426 0.00000 0.00000 2015.12.10 12:27:20 1.09405 0.00 0.00 -0.63
1419783992 2015.12.10 12:52:41 buy 0.03 eurusd 1.09426 0.00000 0.00000 2015.12.10 12:52:51 1.09405 0.00 0.00 -0.63
1419788996 2015.12.10 15:30:40 buy 0.03 eurusd 1.09459 0.00000 0.00000 2015.12.10 15:32:10 1.09518 0.00 0.00 1.77
1419789098 2015.12.10 15:32:40 sell 0.03 eurusd 1.09538 0.00000 0.00000 2015.12.10 15:32:48 1.09561 0.00 0.00 -0.69
1419789140 2015.12.10 15:33:40 sell 0.03 eurusd 1.09543 0.00000 0.00000 2015.12.10 15:34:02 1.09563 0.00 0.00 -0.60
1419789277 2015.12.10 15:36:40 sell 0.03 eurusd 1.09626 0.00000 0.00000 2015.12.10 15:38:27 1.09651 0.00 0.00 -0.75
1419789361 2015.12.10 15:38:40 sell 0.03 eurusd 1.09639 0.00000 0.00000 2015.12.10 15:40:11 1.09660 0.00 0.00 -0.63
1419789436 2015.12.10 15:40:40 buy 0.03 eurusd 1.09637 0.00000 0.00000 2015.12.10 15:44:34 1.09614 0.00 0.00 -0.69
0.00 0.00 -4.68
Deposit/Withdrawal: 0.00 Credit Facility: 0.00 Closed Trade P/L: -4.68 these are discussions and this is correspondence with the author zhang yi (samdsl) and v356obN
timer disabled ▾

Sunday
Hello, I would like to rent your advisor that you write can send login and flogged by real account I would like to see how he trades

Tuesday
I rented your adviser to put it does not work on a demo does not work put on the real reason why it is not working or you are dealing vchem tipping money

Tuesday
Are you using one VPS?

Tuesday
I have not connected the remote server just does not turn off the computer is connected later than one order on the demo did not put the same situation and the real world
what is it why do not you answer

Tuesday
that is not the answer, return the money time goes no result

Tuesday
demo earned translated into real rates are not doing what could be the reason

Tuesday
Please wait a moment, I now not in front of my computer, please wait for me 5 hours after work

Tuesday
time goes by you work and I do not have a rental dripping fun and you can not even answer what the problem is who will compensate the payment you are a clever man you sell a product you should be responsible for their product should I go in your position and you tell me you can not really answer I'll I pay the money and do not you tell me I'm waiting for an answer

Tuesday
Please tell me what you use broker name ?
And , still now the EA no open thread for you ?

Tuesday
Alpari ECN

Tuesday
How many spreads?

Tuesday
10-12

Tuesday
You setting "Max spread" how many ?

Tuesday
what should be the maximum spread you how many years

Tuesday
It must be more than your broker spread.
Please fujian read using method in detail.

Tuesday
EA does not work spread low you are a programmer yourself write adviser to five characters should know how much spread in the accounts E himself points out in the recommendations of the best broker to choose and what account works better I'm from you more than one advice or assistance not see Coming soon all you're not a programmer if you ask these questions, I have spent a night and I can not run the owl
I explain in great detail the adviser does not conclude the transaction to you question why

Tuesday
Guy, please tell me still to now EA no open any one position tread ??

Tuesday
no orders
is that the garbage you pull specific time Th and the case why does not work send your phone number, I call you all everlasting ///////

Tuesday
I do not know what happened Advisor earned pros and cons but the overall balance is negative at 0.45 tomorrow night, I'll write

Wednesday
Now EA have open order or not?

Wednesday
I do not understand what you wrote orders began to exhibit during the night but it does not hold with about 21 to 7 am not one warrant

Yesterday
the third day, there is a discharge of a deposit refund the money for rent

Yesterday
where are you gone Advisor merges deposit refund the money

10 hours ago
Pls send me your real account tears result ? I will be telling you something wrong.
Email here: zhangyi9984@gmail.com

4 hours ago
Alpari LimitedA/C No: 00000000 Name: Leonid 2015 December 10, 23:59
Closed Transactions:
Ticket Open Time Type Lots Item Price S / LT / P Close Time Price Commission R/O Swap Trade P/L
1419778387 2015.12.10 10:15:40 buy 0.03 eurusd 1.09834 0.00000 0.00000 2015.12.10 10:18:11 1.09812 0.00 0.00 -0.66
1419778637 2015.12.10 10:20:40 buy 0.03 eurusd 1.09771 0.00000 0.00000 2015.12.10 10:22:08 1.09746 0.00 0.00 -0.75
1419780961 2015.12.10 11:19:40 buy 0.03 eurusd 1.09661 0.00000 0.00000 2015.12.10 11:21:49 1.09639 0.00 0.00 -0.66
1419781810 2015.12.10 11:43:40 sell 0.03 eurusd 1.09727 0.00000 0.00000 2015.12.10 11:44:38 1.09691 0.00 0.00 1.08
1419782693 2015.12.10 12:12:40 buy 0.03 eurusd 1.09583 0.00000 0.00000 2015.12.10 12:12:43 1.09555 0.00 0.00 -0.84
1419783258 2015.12.10 12:26:40 buy 0.03 eurusd 1.09426 0.00000 0.00000 2015.12.10 12:27:20 1.09405 0.00 0.00 -0.63
1419783992 2015.12.10 12:52:41 buy 0.03 eurusd 1.09426 0.00000 0.00000 2015.12.10 12:52:51 1.09405 0.00 0.00 -0.63
1419788996 2015.12.10 15:30:40 buy 0.03 eurusd 1.09459 0.00000 0.00000 2015.12.10 15:32:10 1.09518 0.00 0.00 1.77
1419789098 2015.12.10 15:32:40 sell 0.03 eurusd 1.09538 0.00000 0.00000 2015.12.10 15:32:48 1.09561 0.00 0.00 -0.69
1419789140 2015.12.10 15:33:40 sell 0.03 eurusd 1.09543 0.00000 0.00000 2015.12.10 15:34:02 1.09563 0.00 0.00 -0.60
1419789277 2015.12.10 15:36:40 sell 0.03 eurusd 1.09626 0.00000 0.00000 2015.12.10 15:38:27 1.09651 0.00 0.00 -0.75
1419789361 2015.12.10 15:38:40 sell 0.03 eurusd 1.09639 0.00000 0.00000 2015.12.10 15:40:11 1.09660 0.00 0.00 -0.63
1419789436 2015.12.10 15:40:40 buy 0.03 eurusd 1.09637 0.00000 0.00000 2015.12.10 15:44:34 1.09614 0.00 0.00 -0.69
0.00 0.00 -4.68
Deposit/Withdrawal: 0.00 Credit Facility: 0.00 Closed Trade P/L: -4.68

4 hours ago
How many of your seeing max spread ?
Support Team 2015.12.11 10:03
It turns out that you made the purchase without an MQL5 account. Accordingly, it was not visible in your profile
Support Team 2015.12.11 10:04
Transferred to this account
Support Team 2015.12.11 10:06
The author answers you.

v356obN 2015.12.11 10:43
According to the adviser and the quality of his work, he does not answer anything, I write to him at the address, he is silent or is playing for time
Support Team 2015.12.11 10:46
Write to him personally. You didn't reply to the author's last message.
v356obN 2015.12.11 10:50
I just think until the money has gone to the author who does not get in touch and does not make any efforts to correct my mistakes, I demand a refund, time goes by, and so I lost the balance, I need to work
Support Team 2015.12.11 10:51

v356obN #
I just think until the money has gone to the author who does not get in touch and does not make any efforts to correct my mistakes, I demand a refund, time goes by, and so I lost the balance, I need to work

There are no errors in the EA. Even on the forum other users have already explained to you:

You just do not have the concept of quality. In the understanding of a software product developer, a quality product is a program that strictly and always executes the algorithm embedded in it, no matter what the user comes up with during its operation. By quality you mean money printing press. That's the whole problem. ))

v356obN 2015.12.11 11:28
Do you think if a tester is provided, in which the adviser works in the black, and on the demo and real it works in the negative, this corresponds to the quality of the product that you provide, I understand that there may be a difference and the profit, in principle, should be less, but not a minus, why this not in the description if you provide information, provide it correctly and reliably in which paragraph it is written. Regarding the forum, what kind of algorithm is there that is in the tester plus, but in real life it is drained. In advertising, it is provided as a printing press and for my money I want to get it, and you must provide it, it is also displayed with test results for which the author is responsible, and the author, I see, does not want to answer for anything. If the product does not match the quality, the consumer has the right to return it back, and the store is obliged to return the money to the buyer because the characteristics of the product do not match the quality. The author does not get in touch and does not fulfill the terms of the contract, this is a violation of the provisions of the market. If I were you, I would generally remove this product from the market because it is a scam, and you are accomplices of the scammer, the market will not bring profit, you read other discussions written not only by me and all one problem it does not work as stated in the technical data.
Support Team 2015.12.11 11:34

Once again point by point:
No one can guarantee you a profit.
The author answered you, but you did not answer the author.
There is no return in the Market - https://www.mql5.com/ru/market/rules
Support Team 2015.12.11 11:34
Status: Closed
v356obN 2015.12.11 12:26
The Buyer has the right to demand the correction of a critical error found in the Product, which results in early termination of the Product. If the Product does not correspond to the declared functionality, the Buyer has the right to require the Seller to make appropriate changes to the Product. And for what the test for the picture is set, I do not ask you to return the money that the adviser leaked, I want to return the low-quality product that I purchased from you, that is, the adviser is a bit different things your rules do not relieve you of liability for consumer rights there is a law that you must comply with .2 and why did you get the idea that I did not answer the author, I wrote to him by mail in the discussions and from my profile I sent you the correspondence read. the reason you have no return, the law is the same for everyone, the product does not match the quality, you are obliged to return the money. Your rules state Indicators and Expert Advisors offered for sale through the "Market" service are specially compiled to create their demo versions (demo versions) that allow potential Buyers to get an idea about the Product you provide false information the adviser does not trade in plus as you you demonstrate he trades in the red where this information you read what traders write. The test result is a kind of document that shows what would happen if the adviser, with these settings, traded at that time in reality. If the real trading of the adviser does not coincide with testing, on the same time interval, then the seller is at least obliged to remove the testing charts and honestly warn buyers that testing of his adviser is impossible, because. the tester distorts the real result.
Support Team 2015.12.11 12:30

v356obN #
If the Product does not meet the declared functionality
What declared functionality does it not correspond to? There were reports from the tester and you can get these results in the tester.
Support Team 2015.12.11 12:32

v356obN #
The test result is a kind of document that shows what would happen if the adviser, with these settings, traded at that time in reality. If the real trading of the adviser does not coincide with testing, on the same time interval, then the seller is at least obliged to remove the testing charts and honestly warn buyers that testing of his adviser is impossible, because. the tester distorts the real result.
No past results are a guarantee of the same results in the future.

v356obN 2015.12.11 12:47
According to your statements, none of the provided advisors in your market is profitable, you have just confirmed the fraud process yourself, where the product is checked on a demo version Indicators and advisors offered for sale through the "Market" service are specially compiled to create their demo versions (demo -versions) that allow potential Buyers to get an idea about the Product you provide the product only in good quality and where are its disadvantages. Where is it provided?
v356obN 2015.12.13 10:18
Hello! I would like to have some questions answered. Rules I.3 on developer agreement V.5 state (You maintain your Product. You are solely responsible for technical and other support for your Products and to resolve all claims regarding your Products. Your contact information will be placed on the application details page, which buyers can use to obtain support.The developer is committed to fixing any critical bugs found in the Product that lead to early termination of the Product.Lack of proper support for Products may lead to lower ratings for Products, less than active display of Products, decrease in sales AND DISPUTES ABOUT PAYMENT) the first question is what kind of support did I receive from the author?
Leonid ///////// <leonid_leonidovich159@mail.ru>
?
To: zhangyi9984@gmail.com
Yesterday, 11:53


Alpari LimitedA/C No: 1445220 Name: ////////// Leonid 2015 December 10, 23:59
Closed Transactions:
Ticket Open Time Type Lots Item Price S / LT / P Close Time Price Commission R/O Swap Trade P/L
1419778387 2015.12.10 10:15:40 buy 0.03 eurusd 1.09834 0.00000 0.00000 2015.12.10 10:18:11 1.09812 0.00 0.00 -0.66
1419778637 2015.12.10 10:20:40 buy 0.03 eurusd 1.09771 0.00000 0.00000 2015.12.10 10:22:08 1.09746 0.00 0.00 -0.75
1419780961 2015.12.10 11:19:40 buy 0.03 eurusd 1.09661 0.00000 0.00000 2015.12.10 11:21:49 1.09639 0.00 0.00 -0.66
1419781810 2015.12.10 11:43:40 sell 0.03 eurusd 1.09727 0.00000 0.00000 2015.12.10 11:44:38 1.09691 0.00 0.00 1.08
1419782693 2015.12.10 12:12:40 buy 0.03 eurusd 1.09583 0.00000 0.00000 2015.12.10 12:12:43 1.09555 0.00 0.00 -0.84
1419783258 2015.12.10 12:26:40 buy 0.03 eurusd 1.09426 0.00000 0.00000 2015.12.10 12:27:20 1.09405 0.00 0.00 -0.63
1419783992 2015.12.10 12:52:41 buy 0.03 eurusd 1.09426 0.00000 0.00000 2015.12.10 12:52:51 1.09405 0.00 0.00 -0.63
1419788996 2015.12.10 15:30:40 buy 0.03 eurusd 1.09459 0.00000 0.00000 2015.12.10 15:32:10 1.09518 0.00 0.00 1.77
1419789098 2015.12.10 15:32:40 sell 0.03 eurusd 1.09538 0.00000 0.00000 2015.12.10 15:32:48 1.09561 0.00 0.00 -0.69
1419789140 2015.12.10 15:33:40 sell 0.03 eurusd 1.09543 0.00000 0.00000 2015.12.10 15:34:02 1.09563 0.00 0.00 -0.60
1419789277 2015.12.10 15:36:40 sell 0.03 eurusd 1.09626 0.00000 0.00000 2015.12.10 15:38:27 1.09651 0.00 0.00 -0.75
1419789361 2015.12.10 15:38:40 sell 0.03 eurusd 1.09639 0.00000 0.00000 2015.12.10 15:40:11 1.09660 0.00 0.00 -0.63
1419789436 2015.12.10 15:40:40 buy 0.03 eurusd 1.09637 0.00000 0.00000 2015.12.10 15:44:34 1.09614 0.00 0.00 -0.69
0.00 0.00 -4.68
Deposit/Withdrawal: 0.00 Credit Facility: 0.00 Closed Trade P/L: -4.68 my opinion trawl warrant late in the black Advisor waiting when will go into minus and makes the closure is necessary to increase the spread to 15 when you are in a network for correspondence prefilled Moscow time



Sincerely,
Leonid ///////////
leonid_leonidovich159@mail.ru To this I received an answer Re:
ZHANGYI <zhangyi9984@gmail.com>
?
To: Leonid /////////////
Yesterday, 13:09

How many ping value(ms) from your compete to Server

Regards,
Zhang Yi
E-mail: zhangyi9984@gmail.com

? 2015?12?11?,14:53, Leonid /////////// <leonid_leonidovich159@mail.ru> ??: I answer him write more, I do not understand what you write (write more I I don't understand you)Re[2]:
Leonid ///////////// <leonid_leonidovich159@mail.ru>
?
To: ZHANGYI
Yesterday, 13:49, to which I receive the answer Sorry, I ask your server respond?
Leonid /////////// <leonid_leonidovich159@mail.ru>
?
To: ZHANGYI
Yesterday, 14:54


Which server should I respond disabled Advisor and do not want to work with it demand money back market rules III.7 (The Buyer undertakes to provide the Seller with all the necessary information to reproduce and eliminate the errors described in paragraphs III.5 and III.6. of these rules. Claims of a general type, such as "Nothing works", "The program does not work correctly" etc., are not considered). I conclude that from this correspondence I did not receive anything related to the work of the adviser (agreement with the developer V.5 sales AND PAYMENT DISPUTES). And now briefly about the correspondence from the profile with the author, I won’t send it to you, I already did it, the correspondence was conducted for three days, all that can be taken useful from this correspondence is that I need to wait 5 hours after work, and you know, I waited I wrote but no one answered me. I did not answer the last message because he asked me to write to the mail, which I did (I sent you a correspondence).
The author violated the rules of the market, I wouldn’t even start drinking if he answered me (rule VIII. If there are any complaints about the purchased Product, the Buyer, first of all, must contact the Seller for clarification on the issues that have arisen). Having received no clarification on the questions asked, I began to write to you (VIII. In the event of disputes that cannot be resolved directly between the Buyer and the Seller, either party can contact the mql5.com site administration through the "Service Desk" section in the User's profile) .Second question, why does the author not follow the rules of the market, and what am I wrong about? Now, regarding the profit, there is a small nuance in the discussion of this EA (Now I have already done so, that soon you will be able to see it real result. Thank you for your attention! I am not 99% data, but I can tell you, it can use only in the M1 time frame, and it has a very good performance in a highly unstable situation, earnings do not always open another transaction , which, mainly due to slippage of various dealers and points, the difference between the size of the result if you use it in a poor and low VPS platforms and networks, the response time is less than 50 ms, then this will bring you good profit), this may not be a guarantee of profitability, but if all the installation conditions are met, this is a profit, and this is a comment from the author who promises that the adviser will make a profit, and I fulfilled the conditions specified by the author. The third question is where is the profitability of the adviser? You already know that I launched a topic on the forum, users advise a lot of useful things. d trades, that is, for December 9 (the adviser worked on a remote server all day), I analyzed the time and revealed many inaccuracies, out of 55 orders, 24 orders have a difference, in real life, closing in minus in the tester in plus, one order in the same the time in real life was open in the buy in the tester, there is a huge discrepancy, and even in real life the adviser does not close the order in the plus, it closes in the minus, while the plus was more than the close in the minus, I can send you everything and you yourself see . The fourth question is why such inaccuracies? And the author also changed the price for buying an adviser, which means he visits the page and reads reviews and discussions, but does not answer me. (violation of the market rules) I have an alternative offer for you. You, as a market, have fulfilled your conditions and put the product on the market, but the author does not fulfill his conditions. I don’t think this is your fault. I suggest you get your percentage (20%) from the rent, and don’t send money to the author, since he violated the rules of the market, return the rest to the tenant, that is, to me. . I look forward to your suggestions and response.

Support Team 2015.12.14 08:42

1. The author asked you how much ping to the trading server - you did not answer.

2. You did not show the author any errors in the work of the adviser.

3. For the third time we say - conduct correspondence on the site.
v356obN 2015.12.14 08:57
The author does not get in touch on which site I should correspond with, I wrote to him by mail, in discussions, in the profile he does not answer, he can send him a letter by mail or visit him. If you read my letter in full, you will see specific questions, be careful when reading the letter (when the order is in plus, the adviser does not close, and when it goes into minus, the adviser closes whether it is possible to increase the spread to 15 when you are online for correspondence, indicate the time in Moscow) this letter was sent on December 11, the author is silent if you have information from the author that he replied to this letter, send. The author changed the price for an adviser, which means he went into discussions, but didn’t write anything. Where else to write?
v356obN 2015.12.14 09:14
The author violates agreements with the market, violates the rules of the market, and you protect him, not the buyer. According to the laws of the Russian Federation, you are obliged to return the money minus the commission. I've already talked to a lawyer. In this situation, protecting the author, you give the right to other authors to break the rules, why are they needed then? I have already offered you an alternative for a refund. The guys are purely humanly insulting to feed the charlotte who let you down, let me down. I agree that it is not your fault, that the fault is entirely on him, what should I do in this situation, I am losing money.
Support Team 2015.12.14 09:16

v356obN #
when the order is in plus, the adviser does not close, and when it goes into minus, the adviser closes

And where are the errors? What answer would you like to get for this question? Does not close because conditions for closing have not been met. Set up take profit in the adviser, there is such a parameter.

is it possible to increase the spread to 15

This is not even clear to us. How is the author related to your spread?
v356obN 2015.12.14 09:40
Settings and input parameters
Magic (default value = 8888) - Under normal circumstances, there is no need to use this parameter unless you are trading multiple pairs at the same time.
Money Manament (default value = true) - if this parameter is set to true, the lot size will be calculated based on the account size, while the "Fixed Lots" parameter will be invalid.
Risk (default = 15%) - lot size calculation based on risk settings.
Fixed Lots (default = 0.01) — fixed lot size. Can be automatically set to the minimum value allowed by the broker.
Max Spread (default = 1.0) — maximum average spread over the last second. The smaller the spread, the better the results.
Dynamic Profit (default = true) — if set to true, take profit is dynamic. This is a good setting and does not need to be changed.
Take Profit (default = 1.0) — take profit of 1 pip when "Dynamic Profit" = false. I set up the adviser according to the parameters indicated by the author. If you decrease the TP, it closes the same way, if you increase it, it generally goes into the minus, it does not reach the TP, it closes the SL. About the spread. I asked him if it is possible to set the setting to increase the spread in the parameters. You did not answer me more than one question that was in the letter. Are you playing for time? I have already offered you an alternative. Will there be a refund or not?
v356obN 2015.12.14 09:45
Why did the author lower the price?
Support Team 2015.12.14 09:46

v356obN#
Why did the author lower the price?
What's wrong with that? He can change it as and when he wants.
Support Team 2015.12.14 09:55

v356obN #
I asked him if it is possible to set the setting to increase the spread in the parameters

By what spread increase? The spread depends on your broker.

The author (like us) cannot understand your questions.

Support Team 2015.12.14 09:53

v356obN #
If you reduce the TP, it closes in the same way, if you increase it, it generally goes into the minus, it does not reach the TP, it closes the SL.
It is not the adviser's fault that the price does not reach the TP. Put less TP.
v356obN 2015.12.14 09:54
Thus, you confirm that he entered the discussions, but did not leave any information for me. What is he hiding? Answer the previous questions. Will there be a refund or not?
Support Team 2015.12.14 09:57

v356obN #
Answer the previous questions. Will there be a refund or not?
We have already answered this question many times.
v356obN 2015.12.14 09:59
Do you communicate with him?
Support Team 2015.12.14 10:02

v356obN #
Do you communicate with him?

We asked him to reply to your message. He said that he answers, but does not understand what you want from him.

Asked him to answer further on the site in private messages.
v356obN 2015.12.14 10:04
TP less, where less than 0? As indicated by the author, I put it that way. I ran it in all respects, the result was the same - draining the deposit. Will there be a refund, yes or no?
Support Team 2015.12.14 10:06

v356obN #
Will there be a refund, yes or no?
No.
v356obN 2015.12.14 10:12
Ask him to correspond with me. I have not received anything from him yet. Except the one I sent you. There is no correspondence with me. Answer me one question. Will there be a refund / YES ? NO?
Support Team 2015.12.14 10:19

We will answer your question again in Russian. According to clause IV.9 of the Rules for using the "Market" service, which you accepted before renting the advisor https://www.mql5.com/ru/market/product/12866 for a period of 1 month, namely:

Products purchased through the Market service are non-refundable.

there will be no refund.

Do you understand our answer to your question?
v356obN 2015.12.14 10:20
You want to say that the author is right, but I'm not? What am I wrong write.

v356obN 2015.12.14 10:23
The answer is clear, even very. I ask the question again in Russian. And why don't you indicate the rules that the author violated?
v356obN 2015.12.14 10:35
THIS IS YOUR RULES READ CAREFULLY. The Seller undertakes to make every effort to provide all necessary information about the Product for its correct operation.
The Seller undertakes to correct all critical errors found in the Product, leading to early termination of the Product. You provide support for your Product. You are solely responsible for providing technical and other support for your Products and for resolving any claims relating to your Products. The app details page will include your contact details, which buyers can use to get support. The Developer undertakes to correct all critical errors found in the Product, leading to early termination of the Product. Lack of proper support for Products may result in lower Product ratings, less active display of Products, reduced sales, and payment disputes.

Правила покупки торговых роботов, индикаторов, книг и журналов в MetaTrader Market
Правила покупки торговых роботов, индикаторов, книг и журналов в MetaTrader Market
  • www.mql5.com
Общие положения и правила пользования сервисом Market
 
v356obN:

Hello! I am sending you the correspondence with the marketplace.I am waiting for your comments.I would be grateful for any help!


How can we help you? You have been told everything clearly and repeatedly. Maybe you should stop trading altogether - that would be the right thing to do.

 
Server Muradasilov:


How can we help you? You have been told everything clearly and repeatedly. Maybe you should stop trading altogether - that would be the right thing to do.

What exactly have I been told clearly? That I will not get my money back, I understand that. But my questions about the author and the violation of market rules have not been answered. And with regard to trade, it is my business to trade or not.
 
v356obN:
What exactly have I been told? That I won't get my money back, I understand that. But my questions about the author and Market's breach of rules have not been answered. As for trading, it's my business to trade or not.

I don't think you've been cheated, the tester works on history - to check the product's functionality. The real market launch is another matter - because the tester is not a predictor of what the spread will be in any given situation, and on what type of account you will be working and so on. For example, when you widen the spread, the threshold for buying an order increases, or it might even close in the red, or not open; about the accounts with fixed spread I'm not even talking about, it's written in the offer from any broker - "anything can happen", so there's almost no guarantee of order execution - and this is the reality, that no product from the market will resist.

Separate fantasy from reality and everything falls into place

I will add more - a broker can change the liquidity provider, or add, or reduce one, and no one will report this to you personally, they can just change the information on the site, which you miss. All experts who work on ticks stop working as they did before, it is another option out of thousands.)

 
Server Muradasilov:

I don't think you were cheated, the tester works on history - to check the product's functionality - and that's it. The real market launch is another matter - because the tester is not a predictor of what the spread will be in any given situation, and on what type of account you will be working and so on. For example, when you widen the spread, the threshold for buying an order increases, or it might even close in the red, or not open; about the accounts with fixed spread I'm not even talking about, it's written in the offer from any broker - "anything can happen", so there's almost no guarantee of order execution - and this is the reality, that no product from the market will resist.

Separate fantasy from reality and everything falls into place

I have a claim against Market that the author has violated Market rules, as I cannot contact him and provide him with information, he just does not respond. What a fantasy, all real I lose my money.
 
v356obN:
I predyavlyuyaet claim to the market that the author has violated the rules Market, as I can not contact him and give him information, he simply does not respond. Yes, what a fantasy, all real I lose my money.

What does the author have to tell you? Let me guess - the EA algorithm works correctly, you got similar results in the tester to the tester report attached to the EA. Who deceived you? What?

You lost $16? And this is the reason for the 1120 RUB you were snotty about?

Justify your claims.

Reason: