Market Product rating calculation now includes description quality - page 21

 

hello, anyone can help me, I received a warning from mql5 regarding my product having a bad description, and after that i fixed it and it was all green and i thought it was finished, but after waiting 3 days I still couldn't make a withdrawal, i don't know what to change anymore, and i contacted the mql5 team with no response, what else should I do, please help me.

 
Endra Setiyanto #:

hello, anyone can help me, I received a warning from mql5 regarding my product having a bad description, and after that i fixed it and it was all green and i thought it was finished, but after waiting 3 days I still couldn't make a withdrawal, i don't know what to change anymore, and i contacted the mql5 team with no response, what else should I do, please help me.

Your products rating has nothing to do with your ability to withdraw money from your MQL5 account, they are 2 different and separate things.

Work with the Service Desk to complete your verification.

 
Yeah but Mql5 service is not responding to my message, is my account blocked?
 
Endra Setiyanto #:
Yeah but Mql5 service is not responding to my message, is my account blocked?
When did you send your message to the Service Desk?

Please not that the Service Desk does not work over the weekend and they usually reply within a week.
 
How does the product rating system work now? Previously, it seemed to depend on sales, but currently, the rating doesn’t appear to change regardless of how many sales are made. Could you please explain how the rating algorithm is updated?
 
Ugochukwu Mobi #:
How does the product rating system work now? Previously, it seemed to depend on sales, but currently, the rating doesn’t appear to change regardless of how many sales are made. Could you please explain how the rating algorithm is updated?
This is not true, rating depends on many factors, including price, description quality, demo downloads, sales, reviews etc.
 
Eleni Anna Branou #:
This is not true, rating depends on many factors, including price, description quality, demo downloads, sales, reviews etc.
I have been selling EAs for a long time, so I can easily notice when something changes. My EAs were purchased on Sunday and the other last week, and until today the rating hasn’t changed—not even by 1. Something is not right. 
Plus the only reason I am commenting here because it seems service desk can't assist and they gave me this thread link
 
how to delete product from drafts? how to delete completely?
 
Davit Beridze #:
how to delete product from drafts? how to delete completely?
You can't delete a product from drafts.
 
Eleni Anna Branou #:
You can't delete a product from drafts.
from where I can delete?