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No signal tab in mt4

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Quanta
51
Quanta  
I searched until I found a signal provider I thought might work well for me.  Deposited my money for subscription, everything was going good until I opened up the options tab to set limits on my account and it was not there.  My account had been transferred a few months back from Alpari (stopped retail trading) to FXCM.  They have their own signal program on a web based platform called mirror trader.  Now I can't ask for my money back.  My only option is to open another account which will take days maybe a week or more to transfer funds etc.  I'm truly bummed out.  Anyone else have the same experience?
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