Trouble login into to metatrader 4 mql5 account .

 
Is anyone else having this issue where you're putting in your correct credentials and it still will not log you in?
 

What is "metatrader 4 mql5 account"?
Is it Community tab in Metatrader?
If yes so - use your forum login (do not use email) and your forum password to fill the Community tab.

Your forum login is jeml09

Sucessful Community tab login should be confirmed by the Metatrader journal/log.
For example -

Forum on trading, automated trading systems and testing trading strategies

Why my purchased EAs can not be downloaded, installed and updated, while in the mean time it is OK when login with other account???

Sergey Golubev, 2020.09.16 15:42

...

Example with Community tab.
I filled Community tab with my forum login and forum password, and I can check/prove it by reading the logs/journal.
It is from my MT5:

It is from my MT4:

...

 
Sergey Golubev:

What is "metatrader 4 mql5 account"?
Is it Community tab in Metatrader?
If yes so - use your forum login (do not use email) and your forum password to fill the Community tab.

Your forum login is jeml09

Sucessful Community tab login should be confirmed by the Metatrader journal/log.
For example -



Yes, that's exactly what I meant. However, whenever I type the password it gives me the "authorization failed " message on journal.
 

Are you using your login as jeml09 ?
Because we do not need to use email for login.
And make sure that you type your forum password, and not the password you received from google or facebook; it should be your forum password:

Forum on trading, automated trading systems and testing trading strategies

i can't login with my google account because mt4 pc terminal not have google login options

Sergey Golubev, 2020.08.05 21:49

If you forgot your password, or you registered using google or facebook so use the following link to get new password for example:
https://www.mql5.com/en/auth_forgotten

You can change your password on this page: https://www.mql5.com/en/users/jeml09/security (in case you know your current password), besides, - check " Binding IP address" here https://www.mql5.com/en/users/jeml09/security (it should be unticked).

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I collected everything on one post so you can check it step by step:

Forum on trading, automated trading systems and testing trading strategies

I cant install the purchased EA in MT5 platform

Sergey Golubev, 2020.05.21 13:36

Make sure -

  • that you have Internet Explorer the latest version installed on your PC (I am having version 11);
  • that you are using the latest build of Metatrader,
  • that you are login to Community folder using your login - not your email.
  • that your password is less than 10 characters (if your password is 10 or more characters - change this password; read this thread for information).

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1. "authorization failed" issue solving #1
2. possible fixing #71 and #80
3. product is purchased but not downloaded yet https://www.mql5.com/en/forum/333647
4. all possible options and about what to do: post #9
5. how it was solved: post #13


 
jeml09:
Is anyone else having this issue where you're putting in your correct credentials and it still will not log you in?
Yes