If it is about Community tab in Metatrader so use your forum login (not your email) and your forum password (not google and not facebook related passwords).
Your forum login is simonjbolton
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Make sure -
- that you have Internet Explorer the latest version installed on your PC (I am having version 11);
- that you are using the latest build of Metatrader,
- that you are login to Community folder using your login - not your email (your login is simonjbolton)
- that your password is less than 10 characters (if your password is 10 or more characters - change this password; read this thread for information).
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product is purchased but not downloaded yet
- 2020.02.26
- www.mql5.com
the indicator shows in the terminal /market /purchased but next to the install button it says "product is purchased but not downloaded yet...
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this is getting beyond bl**dy annoying! I have my mql5 account and have paid for 2 EA's which are now available to download and install but in metatrader 4 wont recognise my mql5 account and just repeatedly asks me to re-enter my details after which nothing happens, ive changed my password a number of times to see if this rectifies the issue, restarted MT4 many times to see if this resolves the issue etc etc etc.
why cant I download my paid for EA's directly from the website and manually install them?
I want the products I have rightfully purchased!!!!