MQL5.com technical Help Desk ? - page 4

[Marsel]

Randell Rankin #:
 This is how MT5 shows up on my browser.  Can anyone tell what I am doing wrong?  I do not have this problem with any other website.  Thx

Forum on trading, automated trading systems and testing trading strategies

Authorization Failed on my MT4 when I try to log in mql5 account.

Vik A, 2023.09.13 16:22

Not sure of this will help anyone. I struggled with this issued for days and could not find a solutions. Here is what I found and did and it worked:

1. Somehow the MT4 installation from a few brokers add entries in windows Hosts file.

2. These entries cause the Mql5 website and its component getting redirected to the local computer itself.

3. You will notice that you are not able to open https://www.mql5.com website in your browser if the hosts file has been tampered with.

4. Go to C:\Windows\System32\drivers\etc on your computer

5. Find hosts file.

6. Open it in notepad or something

7. Look for entries which have something like MQL4 or MQL5

8. If entries are there, make a copy of the hosts file for back up.

9. Now in the original hosts file, remove all rows where you see mql4 or mql5.

10. Save the hosts file.

11. Open browser and see if the https://www.mql5.com website opens properly.

12. If it does, you have resolved the issue. Congratulations!

13. Now restart MT4 and MT5 and login to community tab

14. The issue should be resolved there too.

Hopefully this will save 100s of hours of people looking for solution to this issue.

Enjoy!

[Francesco Baldi]

Randell Rankin #:
 This is how MT5 shows up on my browser.  Can anyone tell what I am doing wrong?  I do not have this problem with any other website.  Thx

I had that same exact behavior.

It turned out it was the 'Tracker Eradicator' setting of my Windscribe browser extension.

So check out any blocker you might have installed and try disable individual settings to figure out which one might be causing that.

[Randell Rankin]

Marsel #:

Hi

I tried all that and there is no mql files.  Either 4 or 5.  

I am desperately seeking some more solutions

[Randell Rankin]

Hi Francesco

Thank you for your comment - I could not make that work either...  Any other thoughts?

Thx

[Sergey Golubev]

Randell Rankin #:
Hi Francesco

Thank you for your comment - I could not make that work either...  Any other thoughts?

Thx

• There is thread about it: mql5 website not loading on my laptop
• From support.microsoft website: How to reset the Hosts file back to the default
• How the forum users fixed it: post #8