That error on Virtual server terminal side.
2018.03.01 00:01:20.389 MQL5.community: authorization failed
2018.03.01 00:01:30.296 Signal: '92****': failed get list of signals, connection error <--Too many error occurred
2018.03.01 00:41:33.537 '92****': 0 charts, 0 EAs, 0 custom indicators, signal enabled, no subscription found, last known ping to Broker09 is 1.87 ms
2018.03.01 00:41:33.537 RAM: 72 Mb reserved, 110 Mb committed
2018.03.02 00:01:32.232 Signal: '92****': failed get list of signals, connection error
2018.03.02 00:06:23.657 MQL5.community: authorization failed
2018.03.02 00:06:33.392 Signal: '92****': failed get list of signals, connection error
2018.03.02 00:11:23.908 MQL5.community: authorization failed
2018.03.02 00:11:33.003 Signal: '92****': failed get list of signals, connection error
2018.03.02 00:16:23.396 MQL5.community: authorization failed
2018.03.02 00:16:32.802 Signal: '92****': failed get list of signals, connection error
2018.03.02 00:21:23.852 MQL5.community: authorization failed
2018.03.02 00:21:35.165 Signal: '92****': failed get list of signals, connection error
2018.03.02 00:26:23.292 MQL5.community: authorization failed
2018.03.02 00:26:32.292 Signal: '92****': failed get list of signals, connection error
2018.03.02 00:31:23.623 MQL5.community: authorization failed
2018.03.02 00:31:33.248 Signal: '92****': failed get list of signals, connection error
2018.03.02 00:36:23.125 MQL5.community: authorization failed
2018.03.02 00:36:35.486 Signal: '92****': failed get list of signals, connection error
2018.03.02 00:41:23.488 MQL5.community: authorization failed
2018.03.02 00:41:25.519 '92****': ping to current access point DC 2 is 1.97 ms
2018.03.02 00:41:34.191 Signal: '92****': failed get list of signals, connection error
2018.03.02 00:41:48.458 '92****': 0 charts, 0 EAs, 0 custom indicators, signal enabled, no subscription found, last known ping to Broker09 is 1.97 ms
2018.03.02 00:41:48.458 RAM: 70 Mb reserved, 111 Mb committed
2018.03.02 00:46:23.865 MQL5.community: authorization failed
2018.03.02 00:46:32.866 Signal: '92****': failed get list of signals, connection error
2018.03.02 00:51:23.978 MQL5.community: authorization failed
2018.03.02 00:51:34.431 Signal: '92****': failed get list of signals, connection error
2018.03.02 00:56:23.637 MQL5.community: authorization failed
2018.03.02 00:56:32.653 Signal: '92****': failed get list of signals, connection error
2018.03.02 01:01:23.967 MQL5.community: authorization failed
2018.03.02 01:01:37.015 Signal: '92****': failed get list of signals, connection error
2018.03.02 01:06:23.345 MQL5.community: authorization failed
2018.03.02 01:06:32.408 Signal: '92****': failed get list of signals, connection error
2018.03.02 01:11:23.394 MQL5.community: authorization failed
2018.03.02 01:11:32.504 Signal: '92****': failed get list of signals, connection error
2018.03.02 01:16:23.116 MQL5.community: authorization failed
2018.03.02 01:16:32.382 Signal: '92****': failed get list of signals, connection error
2018.03.02 01:21:23.806 MQL5.community: authorization failed
2018.03.02 01:21:32.995 Signal: '92****': failed get list of signals, connection error
2018.03.02 01:26:23.309 MQL5.community: authorization failed
2018.03.02 01:26:32.310 Signal: '92****': failed get list of signals, connection error
2018.03.02 01:31:23.687 MQL5.community: authorization failed
2018.03.02 01:31:38.875 Signal: '92****': failed get list of signals, connection error
2018.03.02 01:36:23.049 MQL5.community: authorization failed
2018.03.02 01:36:32.143 Signal: '92****': failed get list of signals, connection error
2018.03.02 01:41:23.552 MQL5.community: authorization failed
2018.03.02 01:41:32.881 Signal: '92****': failed get list of signals, connection error
2018.03.02 01:41:48.538 '92****': 0 charts, 0 EAs, 0 custom indicators, signal enabled, no subscription found, last known ping to Broker09 is 2.24 ms
2018.03.02 01:41:48.538 RAM: 70 Mb reserved, 111 Mb committed
2018.03.02 01:46:23.586 MQL5.community: authorization failed
2018.03.02 01:46:33.196 Signal: '92****': failed get list of signals, connection error
2018.03.02 01:51:23.292 MQL5.community: authorization failed
2018.03.02 01:51:32.746 Signal: '92****': failed get list of signals, connection error
2018.03.02 01:56:23.779 MQL5.community: authorization failed
2018.03.02 01:56:32.702 Signal: '92****': failed get list of signals, connection error
2018.03.02 02:01:23.954 MQL5.community: authorization failed
2018.03.02 02:01:36.673 Signal: '92****': failed get list of signals, connection error
2018.03.02 02:06:23.394 MQL5.community: authorization failed
2018.03.02 02:06:33.457 Signal: '92****': failed get list of signals, connection error
2018.03.02 02:11:24.506 MQL5.community: authorization failed
2018.03.02 02:11:36.304 Signal: '92****': failed get list of signals, connection error
2018.03.02 02:16:23.900 MQL5.community: authorization failed
2018.03.02 02:16:34.150 Signal: '92****': failed get list of signals, connection error
2018.03.02 02:21:24.074 MQL5.community: authorization failed
2018.03.02 02:21:33.731 Signal: '92****': failed get list of signals, connection error
2018.03.02 02:26:24.249 MQL5.community: authorization failed
2018.03.02 02:26:33.312 Signal: '92****': failed get list of signals, connection error
2018.03.02 02:31:24.361 MQL5.community: authorization failed
2018.03.02 02:31:35.987 Signal: '92****': failed get list of signals, connection error
2018.03.02 02:36:24.614 MQL5.community: authorization failed
2018.03.02 02:36:36.708 Signal: '92****': failed get list of signals, connection error
2018.03.02 02:41:24.226 MQL5.community: authorization failed
2018.03.02 02:41:33.664 Signal: '92****': failed get list of signals, connection error
2018.03.02 02:41:49.196 '92****': 0 charts, 0 EAs, 0 custom indicators, signal enabled, no subscription found, last known ping to Broker09 is 1.97 ms
2018.03.02 02:41:49.196 RAM: 72 Mb reserved, 110 Mb committed
2018.03.02 02:46:24.166 MQL5.community: authorization failed
2018.03.02 02:46:33.370 Signal: '92****': failed get list of signals, connection error
2018.03.02 02:51:24.997 MQL5.community: authorization failed
2018.03.02 02:51:33.841 Signal: '92****': failed get list of signals, connection error
2018.03.02 02:56:24.781 MQL5.community: authorization failed
2018.03.02 02:56:35.000 Signal: '92****': failed get list of signals, connection error
2018.03.02 03:01:24.081 MQL5.community: authorization failed
2018.03.02 03:01:34.613 Signal: '92****': failed get list of signals, connection error
2018.03.02 03:06:24.318 MQL5.community: authorization failed
2018.03.02 03:06:36.772 Signal: '92****': failed get list of signals, connection error
2018.03.02 03:11:24.696 MQL5.community: authorization failed
2018.03.02 03:11:34.415 Signal: '92****': failed get list of signals, connection error
2018.03.02 03:16:24.183 MQL5.community: authorization failed
2018.03.02 03:16:33.605 Signal: '92****': failed get list of signals, connection error
2018.03.02 03:21:24.436 MQL5.community: authorization failed
2018.03.02 03:21:33.389 Signal: '92****': failed get list of signals, connection error
2018.03.02 03:26:24.798 MQL5.community: authorization failed
2018.03.02 03:26:36.142 Signal: '92****': failed get list of signals, connection error
2018.03.02 03:31:24.910 MQL5.community: authorization failed
2018.03.02 03:31:36.036 Signal: '92****': failed get list of signals, connection error
2018.03.02 03:36:24.163 MQL5.community: authorization failed
2018.03.02 03:36:35.117 Signal: '92****': failed get list of signals, connection error
2018.03.02 03:41:24.775 MQL5.community: authorization failed
2018.03.02 03:41:25.822 '92****': ping to current access point DC 2 is 1.88 ms
2018.03.02 03:41:34.541 Signal: '92****': failed get list of signals, connection error
2018.03.02 03:41:49.745 '92****': 0 charts, 0 EAs, 0 custom indicators, signal enabled, no subscription found, last known ping to Broker09 is 1.88 ms
2018.03.02 03:41:49.745 RAM: 70 Mb reserved, 111 Mb committed
2018.03.02 03:46:24.903 MQL5.community: authorization failed
2018.03.02 03:46:34.669 Signal: '92****': failed get list of signals, connection error
2018.03.02 03:51:24.390 MQL5.community: authorization failed
2018.03.02 03:51:35.953 Signal: '92****': failed get list of signals, connection error
2018.03.02 03:56:24.518 MQL5.community: authorization failed
2018.03.02 03:56:33.378 Signal: '92****': failed get list of signals, connection error
2018.03.02 04:01:24.130 MQL5.community: authorization failed
2018.03.02 04:01:35.178 Signal: '92****': failed get list of signals, connection error
2018.03.02 04:06:24.523 MQL5.community: authorization failed
2018.03.02 04:06:33.540 Signal: '92****': failed get list of signals, connection error
2018.03.02 04:11:27.870 MQL5.community: authorization failed
2018.03.02 04:11:38.027 Signal: '92****': failed get list of signals, connection error
2018.03.02 04:16:24.310 MQL5.community: authorization failed
2018.03.02 04:16:35.733 Signal: '92****': failed get list of signals, connection error
2018.03.02 04:19:44.994 Connect: 170.75.197.157:443
2018.03.02 04:19:44.994 '92****': connect failed [No connection]
2018.03.02 04:19:50.151 Connect: 38.76.16.223:443
2018.03.02 04:19:55.308 'Broker09': connect failed
2018.03.02 04:20:00.464 Connect: 170.75.197.157:443
2018.03.02 04:20:05.621 Connect: 38.76.16.223:443
2018.03.02 04:20:10.777 'Broker09': connect failed
2018.03.02 04:20:15.934 Connect: 170.75.197.157:443
2018.03.02 04:20:15.965 '92****': login on Broker09 through DC 2 (ping: n/a)
2018.03.02 04:20:16.512 Connect: 170.75.197.157:443
2018.03.02 04:20:16.543 '92****': login datacenter on Broker09 through DC 2 (ping: n/a)
2018.03.02 04:20:16.621 '92****': previous successful authorization performed from 18.218.119.24
2018.03.02 04:20:16.621 '92****': 0 charts, 0 EAs, 0 custom indicators, signal enabled, no subscription found
2018.03.02 04:20:16.668 MQL5.community: authorization failed
2018.03.02 04:20:27.325 '92****': ping to current access point DC 2 is 14.61 ms
2018.03.02 04:21:24.501 MQL5.community: authorization failed
2018.03.02 04:21:35.095 Signal: '92****': failed get list of signals, connection error
2018.03.02 04:26:24.097 MQL5.community: authorization failed
2018.03.02 04:26:34.676 Signal: '92****': failed get list of signals, connection error
2018.03.02 04:31:24.474 MQL5.community: authorization failed
2018.03.02 04:31:35.116 Signal: '92****': failed get list of signals, connection error
2018.03.02 04:36:24.837 MQL5.community: authorization failed
2018.03.02 04:36:34.150 Signal: '92****': failed get list of signals, connection error
2018.03.02 04:41:24.339 MQL5.community: authorization failed
2018.03.02 04:41:34.481 Signal: '92****': failed get list of signals, connection error
2018.03.02 04:41:50.310 '92****': 0 charts, 0 EAs, 0 custom indicators, signal enabled, no subscription found, last known ping to Broker09 is 2.07 ms
2018.03.02 04:41:50.310 RAM: 70 Mb reserved, 111 Mb committed
2018.03.02 04:46:24.577 MQL5.community: authorization failed
2018.03.02 04:46:33.561 Signal: '92****': failed get list of signals, connection error
2018.03.02 04:49:52.605 Virtual Hosting: close command received
2018.03.02 04:49:52.605 main window close command received
2018.03.02 04:49:52.730 stop experts command
2018.03.02 04:49:52.730 main process shutdown
2018.03.02 04:49:52.745 main window destroy
2018.03.02 04:49:52.761 main window destroyed [1]
2018.03.02 04:49:52.761 main window close command processed
2018.03.02 04:49:52.761 MetaTrader 4 exit
2018.03.02 04:49:52.761 pumping stopped
2018.03.02 04:49:52.792 base dispatchers stopped
2018.03.02 04:49:52.808 base dispatchers deleted
2018.03.02 04:49:52.808 MetaTrader 4 build 1108 stopped
2018.03.02 04:50:00.887 terminal data initialized
2018.03.02 04:50:00.902 MetaTrader 4 build 1108 started (MetaQuotes Software Corp.)
2018.03.02 04:50:00.902 Windows Server 2016 Standard (x64 based PC), IE 11.00, RDP, 8 x Intel Xeon E5-1620 v3 @ 3.50GHz, RAM: 50193 / 65428 Mb, HDD: 437057 / 457278 Mb, GMT+01:00
2018.03.02 04:50:00.902 Data Folder: C:\Hosting\instances\E55DA38CF3FB0173EAAD198FF03BED26
2018.03.02 04:50:00.902 Started with configuration file 'C:\Hosting\instances\E55DA38CF3FB0173EAAD198FF03BED26\start.ini'
2018.03.02 04:50:00.918 main frame created
2018.03.02 04:50:01.168 load frame OK
2018.03.02 04:50:01.183 hosting socket initialized
2018.03.02 04:50:01.183 MetaTrader 4 init OK
2018.03.02 04:50:01.324 Connect: 38.76.16.223:443
2018.03.02 04:50:01.512 '92****': login on Broker09
2018.03.02 04:50:01.918 '92****': previous successful authorization performed from 202.70.34.30
2018.03.02 04:50:01.918 '92****': 0 charts, 0 EAs, 0 custom indicators, signal disabled
2018.03.02 04:50:01.933 '92****': ping to current access point DC 1 is 1.56 ms
2018.03.02 04:50:02.230 '92****': ping to current access point DC 1 is 1.56 ms
2018.03.02 04:55:02.030 Virtual Hosting: flush logs command received
2018.03.02 04:55:08.046 Virtual Hosting: flush logs command received
2018.03.02 04:58:13.604 Virtual Hosting: flush logs command received
2018.03.02 04:58:21.089 Virtual Hosting: close command received
2018.03.02 04:58:21.089 main window close command received
2018.03.02 04:58:21.198 stop experts command
2018.03.02 04:58:21.198 main process shutdown
2018.03.02 04:58:21.214 main window destroy
2018.03.02 04:58:21.230 main window destroyed [1]
2018.03.02 04:58:21.230 main window close command processed
2018.03.02 04:58:21.230 MetaTrader 4 exit
2018.03.02 04:58:21.230 pumping stopped
2018.03.02 04:58:21.261 base dispatchers stopped
2018.03.02 04:58:21.277 base dispatchers deleted
2018.03.02 04:58:21.277 MetaTrader 4 build 1108 stopped
2018.03.02 04:58:29.246 terminal data initialized
2018.03.02 04:58:29.261 MetaTrader 4 build 1108 started (MetaQuotes Software Corp.)
2018.03.02 04:58:29.261 Windows Server 2016 Standard (x64 based PC), IE 11.00, RDP, 8 x Intel Xeon E5-1620 v3 @ 3.50GHz, RAM: 50186 / 65428 Mb, HDD: 437054 / 457278 Mb, GMT+01:00
2018.03.02 04:58:29.261 Data Folder: C:\Hosting\instances\E55DA38CF3FB0173EAAD198FF03BED26
2018.03.02 04:58:29.261 Started with configuration file 'C:\Hosting\instances\E55DA38CF3FB0173EAAD198FF03BED26\start.ini'
2018.03.02 04:58:29.277 main frame created
2018.03.02 04:58:29.590 load frame OK
2018.03.02 04:58:29.605 hosting socket initialized
2018.03.02 04:58:29.605 MetaTrader 4 init OK
2018.03.02 04:58:30.761 Connect: 38.76.16.223:443
2018.03.02 04:58:30.918 '92****': login on Broker09
2018.03.02 04:58:31.293 '92****': previous successful authorization performed from 173.231.184.87
2018.03.02 04:58:31.293 '92****': 0 charts, 0 EAs, 0 custom indicators, signal disabled
2018.03.02 04:58:31.340 '92****': ping to current access point DC 1 is 1.65 ms
2018.03.02 05:10:31.728 Virtual Hosting: flush logs command received
You can check once again this instruction about 'How to Subscribe to a MT4 Signal'
If you checked everything according to the link/thread above and it still does not work - write to the service desk (the link is on your profile) -
Forum on trading, automated trading systems and testing trading strategies
VPS Cancelled Early Without Warning?
MQL5.Support, 2018.02.28 06:37
The work of virtual hosting was restored. Please check your rented servers.
If you have any problems, please create new request at Service Desk.
Hi, I subscribed to a signal provider but all of his signals are not being copied on my account as well as one of his signals which was closed in his account is still open in my account and now i am in loss. what to do and whats wrong here?
Hi, I subscribed to a signal provider but all of his signals are not being copied on my account as well as one of his signals which was closed in his account is still open in my account and now i am in loss. what to do and whats wrong here?
Make sure you've done everything as described here:
How to Subscribe to MT4/MT5 Signal
https://www.mql5.com/en/forum/189731 (MT4)
https://www.mql5.com/en/forum/336422 (MT5)
Also check the MQL5 VPS or your terminal's journal for details or errors.
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Dear traders, I rent server "Payment for virtual hosting on 'MQL5 New York 6', tariff #4" on 2018.02.05. And I subscribe Subscription to signal '****' (author: '*****') for a month (02.05–03.05).
Yesterday that trader open 30 orders, but mine is not any position opened. But why?