It may be because of the many reasons:
And this is just a general information about MQL5 VPS for MT4/MT5 -
How to subscribe to VPS
Forum on trading, automated trading systems and testing trading strategies
missing signal trades
Eleni Anna Branou, 2017.04.10 09:50
Hello Nashy, below are the steps for implementing MQL5 integrated VPS:
1. Go to your account details in the Navigator window of your MT4 platform, right click in your account number or name and select the option Register a Virtual Server.
2. In the Virtual Hosting Wizard window that opens, the VPS with the lower Ping, ms value is presented automatically.
3. Select your payment plan for 1, 3, 6 or 12 months and click Next.
4. Tick the: I agree to the virtual hosting service rules and the auto renewal option below (if you want) and click Next.
5. Complete your payment for the VPS Service.
6. In the next window, tick the Migrate signal: account and settings option, click End and you are done.
(64-bit Metatrader only to use Virtual Hosting)
MQL5.com VPS hosting
Slava, 2016.06.28 16:36
You can run multiple EAs on one virtual hosting server right now. Without additional pay.
Why do You want pay more money? There are no plans to multiply payments for virtual hosting
How to Start with Metatrader 5
Sergey Golubev, 2014.11.07 14:46
Why Virtual Hosting On The MetaTrader 4 And MetaTrader 5 Is Better Than Usual VPS
Renting a virtual server right from the MetaTrader 4 and MetaTrader 5
terminals is the optimal way to ensure uninterrupted work of your
trading robots and Signal
subscriptions. Essentially, it is an analogue of a VPS though it is
better and more suitable for addressing needs and challenges that a
trader comes across. The server can be rented straight from your
MetaTrader. It takes only a couple mouse clicks for Experts Advisors,
indicators, scripts together with Signal subscriptions and settings to
be transferred to the virtual server. The Virtual Hosting Cloud network
was developed specially for MetaTrader and has all the advantages of a native solution.
Questions about VPS configuration
Sergey Golubev, 2016.06.10 10:29
This is more about it:
Slava, 2016.06.28 16:25
It must be 64-bit client terminal to use virtual hosting
2016.06.28 17:25:02.177 Terminal MetaTrader 5 x64 build 1347 started (MetaQuotes Software Corp.)
Sergey Golubev, 2016.10.01 20:30
Activations (Market with MQL5 VPS):
How to Prepare a Trading Account for Migration to Virtual Hosting
Products purchased on the Market and launched on the chart are also moved during migration. They remain completely functional, and the number of available activations is not decreased. Automatic licensing of purchased products without spending available activations is provided only for the virtual terminal.
I have an error's message "initialization failed" ... and then in the evening the EA have function again without error message ...- The initialization comes from the EA, or/and, is there also on the VPS, his own initialization ?- How long does hosting VPS need to boot a new version ?
I placed all the information about it which I know.So, you can read and select/choose something about your case.if not so - write to the service desk asking their advice for example.
As to me so it is impossible to help without any information available sorry.
Telepathic people are sleeping for now because the upper chakra is not yet opened sorry.