It is difficult to help you with such little information. Have a look at the log files for message as to why!
Post them here or some screen shots that might help us identify the problem!
which log files do you need? some special ones from the MetaTester or the ones from microsoft?
To provide you with some more informations
Windows 10 HomeCPU: Intel Celeron N2830RAM: 4GBNotebook: Lenove G30-50Connection via Glassfibre 200Mbit/s Down 100Mbit/s Up (A really good ping I think)Router: Fritz!Box 7490
The Ports of the MetaTester were set to 2000&2001 but I'm not sure if I need to open those ports on my Router or not.
No idea about - it is your case or not but if Windows on your laptop is 32-bit so the Cloud will not work, for example:
Microsoft??? You said you could not connect to the Cloud! I assumed MQL5 Cloud?
Or is you definition of "Cloud" something completely different?
That is why I say your information is lacking. Please be very specific and with as much detail as possible of what exactly were your steps and what the problem is. Use screen-shots!
oh so I need at least 100 PR to participate. And with Cloud I mean cloud as if "Cloud" written inside the programm. So as you can see in the screenshot it won't connect to the cloud. Might be a very poor translation into German so I can't tell you for sure what it might be.
it is Windows 10 Home 64 Bit
Do you logged in to MQL5 in the terminal?
what terminal? I've only installed the MetaTester 5 clients because I thought that's all you need to do. And of course I've added username and it is listed in my webinterface.