Market Watch has GBPNZD Inactive

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Hi, I searched  this entire site forum for 1/2 hour before posting this.

I really did not know what to ask, and nothing pertinent came up.


So here: I have 3 Metatrader 4's running demo accounts from Alpari.

When GBPNZD chart is opened, there is no tick movement, even

on Sunday night! Anyway, I noticed that when you mouse-over

all other pairs you see a flyout window that shows the unabbreviated

name of the pair, followed by 'Calculation: Forex' and a third line

that says "Trade: Full" The GBPNZD pair is the only one that says

'Trade: No', the symbol is white and not the default yellow, and

there is no change in values = no ticks received.


I opened a new demo account from Alpari and ALL pairs are working.

So, what do I need to fix or reset on the first two Terminals to get GBPNZD working?

(I would have simply re-installed Alpari-MT4, but I have a lot of charts

configured just so and the associated EA's too.)


Thanks!

Drew

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go to Tools ---> Options ---> Charts

& try to reduce the Max bars in chart

 
Oyster55:

Hi, I searched  this entire site forum for 1/2 hour before posting this.

I really did not know what to ask, and nothing pertinent came up.

What did your Broker say when you asked them about it ?
 

Hi, I tired that ..jol, no change.


Raptor.. , I asked that question, but Alpari always takes 48 hours or more (if at all!)

for a response. I did a little research and it turns out that the missing pair in on the

installation from Alpari in New Zealand. But the MT4 installation with ALL pairs working

is an MT4 installation from the UK! (as indicated in Help--> About)

My Server connection for the NZ says 'demo.uk.6' but the connection for UK is

'dc1.demo.mt4.alpari.co.uk' I was totally unaware off this! WTF?


I think I have all my accounts on the wrong server - how is that possible? I have a newly funded Real

account and I'll be pissed off if I have to lose all that money in MoneyBookers transfer charges!!


-Drew

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i sent u a pm
 
Oyster55:

Hi, I tired that ..jol, no change.


Raptor.. , I asked that question, but Alpari always takes 48 hours or more (if at all!)

<SNIP>

Doesn't your Broker have online chat/support ?  the UK does,  try them.
 

Problem solved: Alpari RU does NOT offer GBP/NZD on a Standard account. It is listed as an Exotic under ECN accounts.

Alpari UK does NOT take Canadian or US - based clients. When you download the MT4 app. from Alpari RU you get

the Alapri NZ About window. Confusing or what?


-Drew

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