Hi Mark, you can ask your question directly here in the discussion section.

Got it, the symbol I copying is GBPUSD-STD from MT4 to MT5 and that symbol is just GBPUSD. On mt4 the master account, I just the Symbol GBPUSD and suffix -std. On the receiver I input the account number of the master. Input the Symbol and suffix, but it still not working.

Its working now, it seems the problem is the symbol. Thank you.

Apologies, its just an  error earlier, still not working for me.

Sir, you can help me, the bot is still not working for me. Did all on the instructions.

Hello!

Best regards,

Sergey

Dear Sergey, 

             Can NOT find by your link. Kindly point direct to the place. 

Thank you.

Unfortunately, all my blog posts and instruction articles were recently removed, including the one that contained the link you mentioned.
I’ve already contacted MQL5 support and I’m waiting for clarification.
If the materials cannot be restored, I’ll create a new article with the setup description.
Once everything is back or re-published, I’ll update the links here.

Thank you for your understanding 

Hi Sergey,

Coppy Master MT5 running normally and after some time it giving the error as given below.

The answer was given to the client much earlier in a private message, I will duplicate it here so that it does not seem that I did not answer this question.

If the TradeScanner folder is empty, it means the EA did not manage to create/write the file (that’s exactly what error 5004 indicates).

Also please note: if you have multiple MT5 terminals, each one has its own Data Folder. Make sure you are checking the Master terminal’s Data Folder (the one where COPPY MASTER MT5 is running).

Troubleshooting (step by step)

1. In the Master MT5 go to File → Open Data Folder

2. Open: MQL5 → Files

3. Create the folder manually: TradeScanner (if it doesn’t exist)

4. Try to create a test file there (right click → New → Text Document).

   • If Windows doesn’t allow it → it’s a permissions/antivirus issue.

5. Run MT5 as Administrator

6. Avoid installing MT5 in Program Files. Лучше установить, например, в C:\MT5\

7. Check Windows Defender / antivirus (including “Controlled folder access”) and add MT5 to exclusions.

There is no separate PDF at the moment, but the steps above cover this issue.

If it still happens, please post in the Comments section of the product page:

• screenshot of File → Open Data Folder path

• Experts + Journal logs from the moment the error appears

Best regards,
Sergey.