reporting bugs

Oyebimpe Adeola Ojetunde 2012.10.22 10:02 #1

If the report was logged during weekend. they won't reply until the following monday. So patient,i'm sure they will reply you soon .

graziani 2012.11.06 21:16 #2

Hi all,

i have been migrating from MT4 to MT5 for last month, and after realizing its potential i was hoping that it will become my new working environment in which everything will be possible to do.

However, there are too much bugs. Bugs are normal. Most of the bugs you can avoid somehow and live with them, but there are also some that have to be fixed.

Response on the bug reporting through service desk is zero/nula/ništa/nada.

Also the debugging process is disastrous. You have to do everything through variable printouts (EA developing through strategy tester) which is sometimes even impossible due to multi threading (no prints/logs).

At the moment, i have two issues i cannot solve with a workaround.:

1) b712/64

When back-testing, last deal in history is missing, when checked from OnTester(), almost regularly (not every time).

This probably happens if last deal was closed because of stop out due to end of testing period.

2) b712/64

Back-testing: I am opening a file and writing in it, from OnTesterPass(), in every iteration. Sometimes file doesn't open, until EA is recompiled and testing restarted??!!

I cannot debug this in any way, as there is no log of any printouts!!!

Also, completely unpredictable, sometimes i get error messages by using Alert(), but extremely rare????

So can i please get some attention?

I would really hate to give up this environment!

Thanks,

graziani