Is support included with Metatrader VPS?

 

If I rent a VPS from Metatrader, does any kind of support come with it if there are problems or if I have questions, etc?

If so how does that work? I don't see any mention of support (or pre-sales support for that matter) on their web pages eg https://www.metatrader4.com/en/trading-platform/vps https://www.mql5.com/en/vps https://www.mql5.com/en/vps/forex-plans

Thanks again.

Virtual Hosting in MetaTrader 4 Trading Platform
Virtual Hosting in MetaTrader 4 Trading Platform
  • www.metatrader4.com
The virtual hosting provides round-the-clock operation of the client terminal (Forex VPS). This is very convenient if you use trading robots or copy deals using trading signals. The virtual hosting service allows your trades to be executed at any time with minimum delay! Renting a virtual server right from the MetaTrader 4 terminal is the...
 
ddcmql:

If I rent a VPS from Metatrader, does any kind of support come with it if there are problems or if I have questions, etc?

If so how does that work? I don't see any mention of support (or pre-sales support for that matter) on their web pages eg https://www.metatrader4.com/en/trading-platform/vps https://www.mql5.com/en/vps https://www.mql5.com/en/vps/forex-plans

Thanks again.

Does anyone know? Looking for pre-sales support.

 

The only support you will get is through this forum.

When there is a general problem we report it to MQL5.com technicians and they fix it.

The Service Desk deals with financial issues only.

Reason: