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MT4 doesn´t load sedonds

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Alexandr Liska
3466
Alexandr Liska  

Hello, i reinstal my computer to win 7 profesional 64 bit. Metatrader´s marketwatch count´s second like this : 1,2,3,4,5,6, ,8, , ,11,12,13, ,15..... for example... It doesn´t load tick data and make slippage. Like whole market stop for second. My broker said, there is no way to have problem from them. Ping to data centr is about 43ms. 

I tried : Reinstal, reinstal to another folder.
            Choose another data cent.
            Turn off firewall.
            Run as administrator.
            At web terminal is no problem and ask/bid still moving.
            Turn off MetaTester 5 agents
            Turn off any unnecessary programs at background.

 

Nothing help. I am desperate. Sometimes it is worse, sometimes better.Have no clue what to do.

 

Thank for any help. 

            

Alain Verleyen
Moderator
31439
Alain Verleyen  
I simply don't understand your problem. Your MT4 freeze ?
Alexandr Liska
3466
Alexandr Liska  
Alain Verleyen:
I simply don't understand your problem. Your MT4 freeze ?
Well, it seems like that. Only for second. Like loose connection to server. Sometime is few second´s. Sometimes only fragment´s of seconds.
Alain Verleyen
Moderator
31439
Alain Verleyen  
Alexandr Liska:
Well, it seems like that. Only for second. Like loose connection to server. Sometime is few second´s. Sometimes only fragment´s of seconds.

How do you know it freeze ? It's really not clear.

Market Watch time doesn't have to be continuous. Is it MT4 or MT5 ? Which broker ? Demo account ?

Alexandr Liska
3466
Alexandr Liska  
Alain Verleyen:

How do you know it freeze ? It's really not clear.

Market Watch time doesn't have to be continuous. Is it MT4 or MT5 ? Which broker ? Demo account ?

I have never have problem with my broker  - XTB, (XTrade-Real3).I have real account. On helpdesk, after 30min call, they said me, there so problem from them, must be on terminal.

Marketwatch never miss second even, when there wasn´t any movement. Now for example : MarketWatch display 22:20:01, ask bid is moving on symbols. 22:20:01 - ask bid is stop on every symbol. Still 22:20:21, still no movement on any of symbols. 22:20:04 ask and bid move like normaly. On web terminal this don´t happend and every time there are some movement at least at one symbol. 

Before reinstalation of windows, there was not any problem. 

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Alain Verleyen
Moderator
31439
Alain Verleyen  
Alexandr Liska:

I have never have problem with my broker  - XTB, (XTrade-Real3).I have real account. On helpdesk, after 30min call, they said me, there so problem from them, must be on terminal.

Marketwatch never miss second even, when there wasn´t any movement. Now for example : MarketWatch display 22:20:01, ask bid is moving on symbols. 22:20:01 - ask bid is stop on every symbol. Still 22:20:21, still no movement on any of symbols. 22:20:04 ask and bid move like normaly. On web terminal this don´t happend and every time there are some movement at least at one symbol. 

Before reinstalation of windows, there was not any problem. 

So it's probably a Windows problem. Try in safe mode.
Alexandr Liska
3466
Alexandr Liska  
Alain Verleyen:
So it's probably a Windows problem. Try in safe mode.

It is even worse. Longer gaps. 12 seconds...

Loaded normal mode and gaps are max 4-5 seconds again.

I reinstal windows to 64 bit because i want use MetaTester 5 agents, but stoping them in Task manager doesn´t help. 

Drazen Penic
2589
Drazen Penic  

Timer on the "Market Watch" window updates when you receive tick from the server.

Time is not updated until you receive new tick - in the night you'll see gaps. Very rare during the day 

That's how it works 

Alexandr Liska
3466
Alexandr Liska  
Drazen Penic:

Timer on the "Market Watch" window updates when you receive tick from the server.

Time is not updated until you receive new tick - in the night you'll see gaps. Very rare during the day 

That's how it works 

During 10 seconds no tick on 20 symbols ? Or in five seconds during day ? 

 Well i don´t care how it is work, but when my EA place stop orders, I don´t think so that in 9am (GMT+2) are so big movements that my orders display "cancelled by dealer". This never happens me before, until seconds missing on marketwatch. Before, there wasn´t any seconds gaps, no 5 seconds gaps at least.

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