Discussion of article "MQL5.community - User Memo" - page 3

 
EricForex: Great summary.  One question, what does it mean when a username has a line across the middle? 
It means that user has been banned for breaking a rule
 
An Excellent Ready set go introduction to get new users going.
 
Hello, how can I transfer the signal to another account or get my money back? And to pass verification, does not accept photos
 
Stanislav Nesterov:
Hello, how can I transfer the signal to another account or get my money back? And to pass verification, does not accept photos.

I also write this phrase when sending a photo: The image does not meet the requirements. Please upload a new photo ?

 
Dima Shanin:

Also writes this phrase when sending a photo: The image does not meet the requirements. Please upload a new photo ?

If the robot initially booked the application for Seller status, it can send such letters for ages. All hope is that the submitter will still go to his profile and read the STATUS OF APPLICATION.

 
Vladimir Karputov:

If the robot has initially booked the application for Seller status, it can take forever to send such letters. All hope is that the submitter will still go to his profile and read the STATUS OF APPLICATION.

I wrote to the moderator in the discussion, it's been 3 days since no reply.

Files:
tysix0dbn6.png  18 kb
 
I realised after 13 times of sending documents that there is no point in sending them.... I thought I would solve the issue through the moderator, but it's been 3 days without a reply.
 
Dima Shanin:
After 13 times of sending documents I realised that there is no point in sending them because the robot.... accepts them. I thought I would solve the issue through the moderator, but already 3 days no answer.

There are no people there, no! Everything is automated - if an application is rejected - it is rejected and there is no one to discuss it with.

 
Vladimir Karputov:

There are no people there, no! Everything is automated - if the application is rejected - it is rejected and there is no one to discuss it with.

Yeah..... and what to do now? Create a new account and re-register the seller, is that it?

 
Dima Shanin:

I wrote to the moderator in the discussion, it's been 3 days since no reply.

Please don't post anywhere if you can't read the requirements. It clearly states there - photos cannot be modified and must be at least that specific resolution.

Document photo requirements:
  • The document must be in front of the camera, no angular distortion is allowed
  • Take a photo right before uploading, old photos will not be accepted
    .
  • Scans of documents will not be accepted
  • Photos must be in colour
  • Resolution of at least 2048 x 1536 pixels
  • Photos must be clear, with legible and readable text
    .
  • Itis not allowed to edit photos in image processing programmes.
  • The document must occupy more than 50% of the photo area
  • All edges of the document must be visible
  • The document must be valid at the time the photo is sent.
  • If the expiry date of the document is indicated on the reverse side or on another page, a photo with the expiry date of the document must be submitted in addition.

Take a photo of the document on your mobile phone or digital camera and upload it to Document Photo.


You send such files time after time - even without looking at them it is clear that they have been changed. The file names and sizes speak for themselves. Because a photo of good resolution cannot be so small in size.

You wanted personalised service - you got it.