login problem

[nasser]

I deleted my account once then I made a new acc on exness with new mail and new login ID and created acc on MQL5  yesterday and today it refuse to join and when i try to do forgot pw it says invalid mail there is no user with such email

[Sergey Golubev]

If you are about login to Community tab of MT4 and MT5 so your login is 249109277 because the link to your profile is https://www.mql5.com/en/users/249109277

[nasser]

I know the number in the picture is different, but it's the correct login number. The email address i am using to write this comment is one I had already deleted the seller from, but I'm using it to log in just to write this comment.

[Sergey Golubev]

If you are about to login to the forum so your login is 249109277 (because the link to your profile is https://www.mql5.com/en/users/249109277 )
Yes, some people are using email to login as well (to the forum).

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If it is about login to Community tab of Metatrader so email can not be used as a login to Community tab.
And your login to Community tab is 249109277 (same) - 

Forum on trading, automated trading systems and testing trading strategies

login problem

Sergey Golubev, 2026.02.12 10:32

If you are about login to Community tab of MT4 and MT5 so your login is 249109277 because the link to your profile is https://www.mql5.com/en/users/249109277

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So, there are two kinds of login.

[Vladislav Boyko]

The rules prohibit having more than one account in MQL5.Community. Because of this, one of your accounts (the one you used to create the topic "I don't get a phone message with the code to create a signal and I also tried Telegram") was automatically deleted. I don't have information about your other accounts, but I assume they were also deleted for violating the rules. If you have multiple accounts, they will sooner or later be deleted automatically.

[nasser]

Vladislav Boyko #:
The rules prohibit having more than one account in MQL5.Community. Because of this, one of your accounts (the one you used to create the topic "I don't get a phone message with the code to create a signal and I also tried Telegram") was automatically deleted. I don't have information about your other accounts, but I assume they were also deleted for violating the rules. If you have multiple accounts, they will sooner or later be deleted automatically.

so how to solve the problem ? i changed everything to get a signal and become a seller !! i got new mail new forex account new login id !

[Vladislav Boyko]

nasser #:

so how to solve the problem ? i changed everything to get a signal and become a seller !! i got new mail new forex account new login id !

You cannot become a seller a second time. The seller account you deleted cannot be restored (according to the warning when deleting the account).

You can use this account, but without seller status. This means you can use paid services, but you cannot provide paid services.

[nasser]

I don't know how to contact to the support since it refusing when i press start again