MT5 performing poorly after the update - page 3

 
in ma #:
After updating MT5, it freezes when I try to launch it and does not start properly.
How can I roll back to a previous version?
The market reopens tomorrow, and I’m unable to do anything right now.  
The previous version is the final version of 2025. I have a backup if you need it...
 
Ding Kang Chen #:
The previous version is the final version of 2025. I have a backup if you need it...
Share please 
 
stajaznaM112 #:
Yes, I'm having the same problem with magic keys, and others, generally everything lags badly after the new update, for instance stretching the chart (with the mouse down and up (on M1 it cannot be stretched at all), and the colors are messed up. Switching chart windows lags a lot..  Also on new 5572, the same issues. 


I downgraded to build 5430 found on this page 1 and now it works like it used to without any freezing or glitching when attaching magic keys to the chart. 

 
I waited months for the official update and this trendline issue hasnt been fixed. At this moment i am basically stucked with build 5430 throught out this year until. I everything is working back to the way it was. I have provided a screenshot on how the 5430 is and the same error is still happening in the official update
 
Alain Verleyen #:

You need to provide technical details if you wish to report a bug. Your messages are too vague for us to be able to make any use of them.

Edit : I reproduced this : "for instance stretching the chart (with the mouse down and up (on M1 it cannot be stretched at all)". And "Switching chart windows lags ". 

Alain Verleyen #:

You need to provide technical details if you wish to report a bug. Your messages are too vague for us to be able to make any use of them.

Edit : I reproduced this : "for instance stretching the chart (with the mouse down and up (on M1 it cannot be stretched at all)". And "Switching chart windows lags ". 


The platform is lagging badly and frequently freezing.  Significant lag when switching charts or timeframes. Chart interaction (mouse drag / scaling) often freezes the platform. Platform becomes temporarily unresponsive during normal use. And Magic keys won't work at all. 
 
stajaznaM112 #:
The platform is lagging badly and frequently freezing.  Significant lag when switching charts or timeframes. Chart interaction (mouse drag / scaling) often freezes the platform. Platform becomes temporarily unresponsive during normal use. And Magic keys won't work at all. 

I already asked technical details HOW to reproduce the problems. You need to understand that not everyone has these issues, so we need to know what is your setup, what you are doing, to be able to reproduce the problems and fixed them.

For example : I have no idea what you meant with "Magic keys won't work at all".

 
Alain Verleyen #:

I already asked technical details HOW to reproduce the problems. You need to understand that not everyone has these issues, so we need to know what is your setup, what you are doing, to be able to reproduce the problems and fixed them.

For example : I have no idea what you meant with "Magic keys won't work at all".

Below are the detailed steps and setup to clearly reproduce the issues I am experiencing.

Setup

  • Host OS: macOS

  • Virtualization: Parallels Desktop

  • Guest OS: Windows

  • Platform: MetaTrader 5 (latest build)

  • Account: The5ers MT5

  • Timeframes mainly used: M1

  • EA: Magic Keys (latest version)

Reproduction steps and observed behavior

  1. MT5 startup

    • Launch MT5.

    • MT5 takes several minutes to fully load and become usable.

  2. Switching timeframes

    • Open a chart and switch between timeframes.

    • Switching timeframes (especially to/from M1) takes more than 5 seconds.

    • On M1:

      • Chart is extremely laggy.

      • Vertical chart scaling using mouse click-and-drag does not respond at all.

  3. Switching charts / symbols

    • Switch between different charts or trading pairs.

    • Each switch takes more than 10 seconds.

    • MT5 frequently becomes temporarily unresponsive during this process.

  4. Magic Keys behavior

    • Attach Magic Keys to a chart.

    • Magic Keys takes several minutes to load.

    • Once loaded, the panel is largely unresponsive.

    • Clicking OPEN CALC freezes the entire MT5 platform.

    • MT5 then freezes for few minutes.

Expected behavior

  • Normal MT5 startup time.

  • Responsive chart switching and timeframe changes.

  • Functional vertical chart scaling on M1.

  • Magic Keys loading normally and responding to button clicks without freezing or crashing MT5.

These issues did not occur before recent MT5 updates. Now is extremely slow and lagging.

 
stajaznaM112 #:

Below are the detailed steps and setup to clearly reproduce the issues I am experiencing.

Setup

  • Host OS: macOS

  • Virtualization: Parallels Desktop

  • Guest OS: Windows

  • Platform: MetaTrader 5 (latest build)

  • Account: The5ers MT5

  • Timeframes mainly used: M1

  • EA: Magic Keys (latest version)

Reproduction steps and observed behavior

  1. MT5 startup

    • Launch MT5.

    • MT5 takes several minutes to fully load and become usable.

  2. Switching timeframes

    • Open a chart and switch between timeframes.

    • Switching timeframes (especially to/from M1) takes more than 5 seconds.

    • On M1:

      • Chart is extremely laggy.

      • Vertical chart scaling using mouse click-and-drag does not respond at all.

  3. Switching charts / symbols

    • Switch between different charts or trading pairs.

    • Each switch takes more than 10 seconds.

    • MT5 frequently becomes temporarily unresponsive during this process.

  4. Magic Keys behavior

    • Attach Magic Keys to a chart.

    • Magic Keys takes several minutes to load.

    • Once loaded, the panel is largely unresponsive.

    • Clicking OPEN CALC freezes the entire MT5 platform.

    • MT5 then freezes for few minutes.

Expected behavior

  • Normal MT5 startup time.

  • Responsive chart switching and timeframe changes.

  • Functional vertical chart scaling on M1.

  • Magic Keys loading normally and responding to button clicks without freezing or crashing MT5.

These issues did not occur before recent MT5 updates. Now is extremely slow and lagging.

With all due respect to both MetaQuotes and Apple - MetaTrader on Mac is a hassle at the moment.

Get Windows (Parallels Desktop on Mac) and focus on your strategy not lagging/freezing. In case you are keen to use plain macOS - here is a thread where users manage successfully MT5/Mac 
MT5 Build 4120 MacOS M1-Data Folder Copy Paste Issue
MT5 Build 4120 MacOS M1-Data Folder Copy Paste Issue
  • 2023.12.30
  • www.mql5.com
Also the mt5 inside open data folder can not use the copy and paste function. To access it, follow these steps option, then click on it. I can not copy any file to the expert folder on macbook air m1 when i opened
 
Oleksandr Medviediev #:
With all due respect to both MetaQuotes and Apple - MetaTrader on Mac is a hassle at the moment.

Get Windows (Parallels Desktop on Mac) and focus on your strategy not lagging/freezing. In case you are keen to use plain macOS - here is a thread where users manage successfully MT5/Mac 
I am not using native macOS MT5.
I am running MT5 for Windows inside Parallels Desktop (Windows VM) on macOS. The lag, freezing, and crashes occur inside the Windows MT5 environment, not the macOS version.
 
stajaznaM112 #:

Below are the detailed steps and setup to clearly reproduce the issues I am experiencing.

...

Thanks, reported to MetaQuotes attention.