I am not allowed to withdraw funds?

Busingye Tusasirwe 2023.10.03 08:34

Good day dear reader, I sold a product in MQL5 market but have not been allowed to withdraw since 17th September 2023.

First, they locked the access for 7days; then, when the 7days were done, posted this message(below)...

Question: How long will this take?? Who do I ask?? Mql5 have no contacts??

not able to withdraw

Eleni Anna Branou 2023.10.03 08:40 #1

You need to wait for this additional verification to be completed, you may contact the Service Desk about it.

Busingye Tusasirwe 2023.10.03 08:47 #2

Eleni Anna Branou #:
You need to wait for this additional verification to be completed, you may contact the Service Desk about it.

Thanks for the reply. Will wait, just that i dont know how long it takes.