Ordered and paid for Expert Advisor

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Ordered and paid for a custom made Expert Advisor by a freelancer only to find the Strategy Tester does not work and the developer can't fix it ... Also the EA cannot find the sound folder

Please advise
The Fundamentals of Testing in MetaTrader 5
The Fundamentals of Testing in MetaTrader 5
  • www.mql5.com
What are the differences between the three modes of testing in MetaTrader 5, and what should be particularly looked for? How does the testing of an EA, trading simultaneously on multiple instruments, take place? When and how are the indicator values calculated during testing, and how are the events handled? How to synchronize the bars from different instruments during testing in an "open prices only" mode? This article aims to provide answers to these and many other questions.
 
Where can I see my purchases?
How to buy, install, test and use a MT4 Expert Advisor
How to buy, install, test and use a MT5 Expert Advisor
How to Start with Metatrader 5 - Moving Average of O oscillator (OsMA) - Indicator for MetaTrader 5.
How to Start with Metatrader 5 - Moving Average of O oscillator (OsMA) - Indicator for MetaTrader 5.
  • 2016.06.10
  • www.mql5.com
Moving average of oscillator(osma) sergey golubev , 2016. Growing candlesticks are colored in light colors, falling are colored in the dark colors. Osma divergence - indicator for metatrader 4. The osma oscillator shows the difference between values of macd and its signal line
 
Robert Jenkins: Ordered and paid for a custom made Expert Advisor by a freelancer only to find the Strategy Tester does not work and the developer can't fix it ... Also the EA cannot find the sound folder

  1. We can't help you with your freelancer. That's between you and him. If it doesn't work and he can't fix it, arbitrate.

  2. The tester work just fine.

    “Doesn't work” is meaningless — just like saying the car doesn't work. Doesn't start, won't go in gear, no electrical, missing the key, flat tires — meaningless.
         How To Ask Questions The Smart Way. (2004)
              When asking about code
              Be precise and informative about your problem

    How To Ask Questions The Smart Way. (2004)
              Don't rush to claim that you have found a bug.
    Questions Not To Ask
              My program doesn't work. I think system facility X is broken.

    It is almost always your code.

  3. Of course, the EA can't find the sound folder. Code can only read/write out of the Files folder, as the documentation clearly says. File Functions - MQL5 Reference - Reference on algorithmic/automated trading language for MetaTrader 5.

    Perhaps you should read the manual.
       How To Ask Questions The Smart Way. (2004)
          How To Interpret Answers.
             RTFM and STFW: How To Tell You've Seriously Screwed Up.

  4. To play files out of the sound folder, you call PlaySound, passing the file name.
 

1. " If it doesn't work and he can't fix it, arbitrate."  How can I arbitrate when the job is now closed ... The monies are still frozen in my a/c ... All I ask is they remain frozen until this matter is amicably resolved

I tried to bring it to the  attention of the Service Desk within the hour BUT got tangled up with the autoresponder

2. The tester runs BUT no trades are placed

Because the solution had been demonstrated fool me just assumed the strategy tester would work ... why wouldn't it ?

3. The developer used a dropdown for the wav files with the folder supposedly in \MQL5\Files\Sounds ... where there is a sound folder (I put it there on the developers instruction) BUT any edit does not show in the dropdown

IMO ... the EA needs to know which folder the dropdown is linked to

 
  1. Why did you close the job, thus stating it is correct? Too late now. If you have the source code, you fix it.
  2. Don't blame the tester when your code doesn't work correctly. “Why wouldn't it?” Because your broken code.
  3. The Sounds file is not under Files. On my MT4 it is at “C:\Program Files (x86)\«broker's name - MetaTrader»\Sounds”. Not under «DataFolder»
 

1. If you have the source code, you fix it. ... If the coder that created it can't fix it ... what chance have I a mere mortal

3. The Sounds file is not under Files. ... I also have a copy of the same folder at C:\Program Files\BrokerName MetaTrader 5 Terminal\Sounds

For whatever reason the dropdown is not linked to it

I have had EA's created in the past ... this is the first time I have come across a dropdown for the wav files ... always before I had to add the name.wav file into the box ... NP

Yes I know there is more than one way to ... 

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