Installing an EA. Where is the Service Desk?

 

I have downloaded an EA to my MT4 terminal which is on a VPS in NewYork. I can see the ex4 file in my data folder under 'Market'.

But it will not attach to a chart. How do I find the MQL5 service or support desk to ask what is the likely problem?

I am not able to view the video as my computer won't display videos (I use a work computer)

Any links to help, if they exist, are well hidden...

Any other suggestions would also be welcome.

Thanks all.

 

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