Service Desk, Arbitration not answering
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Hi everyone !
I have multiple jobs opened and currently I have one opened where the customer is not answering, he may be on vacation but I tried to call him he is not answering. And so I asked a half-half refund because the project was not what he expected but I did most part of it. And now nobody is answering, not even the arbitrer there is no one and the job is opened since 2019.05.14, so 3 months now and it was supposed to be a 1 day job. Does anyone have the same problem or is it just me ? Is the Service desk on vacation ?