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Show the terminal and system configuration (after restarting the terminal the first three lines). Roughly:
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Show the terminal and system configuration (after restarting the terminal the first three lines). Approximately like this:
2020.09.20 12:20:34.799 Terminal MetaTrader 5 x64 build 2615 started for MetaQuotes Software Corp.
2020.09.20 12:20:34.800 Terminal Windows 10 build 17763, Intel Core i7-8550U @ 1.80GHz, 4 / 15 Gb memory, 257 / 939 Gb disk, IE 11, UAC, GMT-4
2020.09.20 12:20:34.800 Terminal C:\Users\Владислав\AppData\Roaming\MetaQuotes\Terminal\06CFDE63478A592413C85F733852DC97
2020.09.20 12:20:37.637 Network '32554333': authorized on MetaQuotes-Demo via Access Point US 1 (ping: 184.71 ms, build 2615)
2020.09.20 12:20:37.638 Network '32554333': previous successful authorization performed from 170.79.144.167 on 2020.09.20 19:18:07
2020.09.20 12:20:37.846 Network '32554333': terminal synchronized with MetaQuotes Software Corp.: 0 positions, 0 orders, 131 symbols, 0 spreads
2020.09.20 12:20:37.846 Network '32554333': trading has been enabled - hedging mode
2020.09.20 12:20:39.316 MQL5.community activated for 'nchnch', balance: 39.94
2020.09.20 12:20:39.651 MQL5.chats activated for 'nchnch'
2020.09.20 12:20:34.799 Terminal MetaTrader 5 x64 build 2615 started for MetaQuotes Software Corp.
2020.09.20 12:20:34.800 Terminal Windows 10 build 17763, Intel Core i7-8550U @ 1.80GHz, 4 / 15 Gb memory, 257 / 939 Gb disk, IE 11, UAC, GMT-4
2020.09.20 12:20:34.800 Terminal C:\Users\Владислав\AppData\Roaming\MetaQuotes\Terminal\06CFDE63478A592413C85F733852DC97
2020.09.20 12:20:37.637 Network '32554333': authorized on MetaQuotes-Demo via Access Point US 1 (ping: 184.71 ms, build 2615)
2020.09.20 12:20:37.638 Network '32554333': previous successful authorization performed from 170.79.144.167 on 2020.09.20 19:18:07
2020.09.20 12:20:37.846 Network '32554333': terminal synchronized with MetaQuotes Software Corp.: 0 positions, 0 orders, 131 symbols, 0 spreads
2020.09.20 12:20:37.846 Network '32554333': trading has been enabled - hedging mode
2020.09.20 12:20:39.316 MQL5.community activated for 'nchnch', balance: 39.94
2020.09.20 12:20:39.651 MQL5.chats activated for 'nchnch'
Possible reason is not updated operating system. You should also look at agent log files (agents write to installation folder \Tester\Agent-0.0.0.0-2XXXX\logs).