Signals are not working

Gianfranco Laterza
16
Gianfranco Laterza  
I booked Signals, but it´s not working. I can see that last trade was 8 hours ago, but I didn´t see it on my MT4.
Sergey Golubev
Moderator
121793
Sergey Golubev  

Read Metatrader journal about what was written there (or read in MQL5 VPS journal/logs in case you are using MQL5 VPS).

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It may be mapping (read post about mapping), for example:

Forum on trading, automated trading systems and testing trading strategies

Questions about following signals with different currency name

Sergey Golubev, 2017.02.28 05:57

It should work with no problem:

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The Provider has trading symbol called GOLD, and my broker has the same instrument, but it is called XAUUSD. Are trades on GOLD copied to XAUUSD in that case?

    The Provider has trading symbol called GOLD, and my broker has the same instrument, but it is called XAUUSD. Are trades on GOLD copied to XAUUSD in that case?

    If a Subscriber's account has a symbol with the same name as the one on the Provider's account, and trading is fully allowed for the symbol, trades will be copied for this symbol. If trading is allowed partially or disabled for the found symbol, this symbol is considered inappropriate for copying, and the system will continue to search for a suitable symbol:

    1. On the Subscriber's account, the system searches for all symbols with the names coinciding with the Provider's symbol by the first 6 characters. For example, EURUSD == EURUSDxxx == EURUSDyyy.
    2. Full permission to perform trading is checked for each detected symbol. If trading is allowed partially or completely forbidden, such a symbol is discarded.
    3. Margin calculation type is checked for each remaining symbol - if it is Forex, a symbol is considered to be suitable. Symbols of CFD, Futures or other calculation types are discarded.
    4. If no symbols remain after conducting all the checks or more than one symbol is found, it is considered that a symbol mapping attempt has failed and it is impossible to copy Provider's trades for that symbol.
    5. If one suitable symbol is found, it is used for copying Provider's trades.

    The algorithm provides only two exceptions for metal symbols:

    1. XAUUSD == GOLD
    2. XAGUSD == SILVER

    In these two cases, only full permission to perform trades is checked. If such permission is present, the mapping attempt is considered to be successful.

    Example 1: A Provider has positions on EURUSD, while a Subscriber – on EURUSD! (or vice versa) with full trading permission. The terminal performs mapping automatically and copies the trades.

    Example 2: A Provider has positions on EURUSD, while a Subscriber – both on EURUSD! and EURUSD. The copying is performed for EURUSD.

    Example 3: A Provider has positions on GOLD, while a Subscriber – on XAUUSD with full trading permission. The terminal performs mapping automatically and copies the trades.

    Example 4: A Provider has positions on GOLD, while a Subscriber – on XAUUSD with close-only (partial) trading permission. The mapping is considered unsuccessful and no copying is performed.

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and check the subscription procedure once again:

How to Subscribe to MT4/MT5 Signal -
https://www.mql5.com/en/forum/189731
  (MT4)
https://www.mql5.com/en/forum/336422
  (MT5)

Signal copying for 'XXXXXX' is prohibited"
Signal copying for 'XXXXXX' is prohibited"
  • 2018.11.27
  • www.mql5.com
Hi guys, I've subscribed for a signal and my log looks like this - error messages of every trade that it tries to sync...
Gianfranco Laterza
16
Gianfranco Laterza  

That´s what I fought in my diary

2021.05.04 06:49:45.819 '7xxxxxx5': Signal - connect to xxx.xxx.xxx.xxx:443 through proxy failed


Sergey Golubev
Moderator
121793
Sergey Golubev  
Gianfranco Laterza:

That´s what I fought in my diary

2021.05.04 06:49:45.819 '7xxxxxx5': Signal - connect to xxx.xxx.xxx.xxx:443 through proxy failed


The other user reported about the proxy ... but I never used proxy for my Windows 10 64 bit home computer (and I have no idea about why the people are using proxy for their Windows computer at home).

Forum on trading, automated trading systems and testing trading strategies

Signal - connect to 142.215.208.237:443 through proxy failed

Sergey Golubev, 2021.05.04 08:21

Do not know about proxy (I never used proxy for my Windows 10 64 bit home computer).

You can check the subscription procedure once again (just in case you missed something):

How to Subscribe to MT4/MT5 Signal -
https://www.mql5.com/en/forum/189731
  (MT4)
https://www.mql5.com/en/forum/336422
  (MT5)

Forum on trading, automated trading systems and testing trading strategies

Signal - connect to 142.215.208.237:443 through proxy failed

Sergey Golubev, 2021.05.04 08:30

If you do not use proxy at your Windows 10 computer (and if it is not any external VPS) so try to change access points to some other region: