EA Installation Failed

 

I have just tried to install a purchased EA on a new server and get the message "X installation is failed" in the "Markets" tab, and the following journal entries (I tried twice)...

I am aware that the EA is no longer available for purchase, but I have 6 activations left so I would have expected to be able to use it still.

 

New server is Windows 10 64 bit?
If yes so I think - it is related to authorization to the Community tab in Metatrader.

Look at the information I collected -

Forum on trading, automated trading systems and testing trading strategies

installation application

Sergey Golubev, 2020.05.05 13:37

It is what I collected concerning to this subject on all the forum posts.

As to me so I had this issue, and I solved this issue by updating Internet Explorer to the latest version (I am having version 11 now).
The other users solved it by login to Community tab using their login (and not by email).



 
Sergey Golubev:

New server is Windows 10 64 bit?
If yes so I think - it is related to authorization to the Community tab in Metatrader.

Look at the information I collected -


Hi Thanks Sergey.  Downloaded ok now.

Reason: