Same issue as some other comments. I purchased Kangaroo Tails EA. It shows up as Purchased in the Terminal. However, nothing happens when I click on install, buy or renew. The links are not responding.
I was able to download it to the MT4 on my Desktop but not the MT4 on my VPS (Commercial Network). I tried to copy the expert from Data Files on Desktop and paste it into VPS Expert Folder but it wouldn't launch. I would rather it on my VPS so I don't have to leave the computer on. Can it be done?
Same issue as some other comments. I purchased Kangaroo Tails EA. It shows up as Purchased in the Terminal. However, nothing happens when I click on install, buy or renew. The links are not responding. Please help.
Margaret Ward
read post #1 where I collected all possible reasons for that to fix.
Same issue as some other comments. I purchased Kangaroo Tails EA. It shows up as Purchased in the Terminal. However, nothing happens when I click on install, buy or renew. The links are not responding.
I was able to download it to the MT4 on my Desktop but not the MT4 on my VPS (Commercial Network). I tried to copy the expert from Data Files on Desktop and paste it into VPS Expert Folder but it wouldn't launch. I would rather it on my VPS so I don't have to leave the computer on. Can it be done?
Login into your MQL5 account with your: moonglow49 username and not your email.
Even if a Market product is removed from the showcase, those who already purchased it, can install it anytime from their MetaTrader terminal (Market \ Purchased section).
In case you don't see the product on the list of your purchases in the terminal, try the following:
Close all your MetaTrader terminals
Go to C:\Users\{user name}\AppData\Roaming\MetaQuotes\Terminal\Community
Delete all files starting from mql4.market.* and mql5.market.*
If the product was deleted from the Market after you bought it so you can still download it using the following procedure 9I am using this procedure all the time when I install new Metatrader - just to see/check all the proiducts which I bought):
Even if a Market product is removed from the showcase, those who already purchased it, can install it anytime from their MetaTrader terminal (Market \ Purchased section).
In case you don't see the product on the list of your purchases in the terminal, try the following:
Close all your MetaTrader terminals
Go to C:\Users\{user name}\AppData\Roaming\MetaQuotes\Terminal\Community
Delete all files starting from mql4.market.* and mql5.market.*
Allow the use of cookies to log in to the MQL5.com website.
Please enable the necessary setting in your browser, otherwise you will not be able to log in.
You are signed in. Two-factor authentication has been disabled. Set it up again and scan a new QR code, or continue with two-factor authentication disabled.
Hello,
Please try now.
Thank you, I was able to install.
Same issue as some other comments. I purchased Kangaroo Tails EA. It shows up as Purchased in the Terminal. However, nothing happens when I click on install, buy or renew. The links are not responding.
I was able to download it to the MT4 on my Desktop but not the MT4 on my VPS (Commercial Network). I tried to copy the expert from Data Files on Desktop and paste it into VPS Expert Folder but it wouldn't launch. I would rather it on my VPS so I don't have to leave the computer on. Can it be done?
Same issue as some other comments. I purchased Kangaroo Tails EA. It shows up as Purchased in the Terminal. However, nothing happens when I click on install, buy or renew. The links are not responding. Please help.
Margaret Ward
Same issue as some other comments. I purchased Kangaroo Tails EA. It shows up as Purchased in the Terminal. However, nothing happens when I click on install, buy or renew. The links are not responding.
I was able to download it to the MT4 on my Desktop but not the MT4 on my VPS (Commercial Network). I tried to copy the expert from Data Files on Desktop and paste it into VPS Expert Folder but it wouldn't launch. I would rather it on my VPS so I don't have to leave the computer on. Can it be done?
Login into your MQL5 account with your: moonglow49 username and not your email.
EA purchased through MQL5. community website.
but cant find it in the Market section - purchased tab.
EA purchased through MQL5. community website.
but cant find it in the Market section - purchased tab.
You can do the following to find it -
Forum on trading, automated trading systems and testing trading strategies
The purchased tab is only showing the last two purchases
Alexey Petrov, 2021.01.19 11:17
Even if a Market product is removed from the showcase, those who already purchased it, can install it anytime from their MetaTrader terminal (Market \ Purchased section).
In case you don't see the product on the list of your purchases in the terminal, try the following:
Forum on trading, automated trading systems and testing trading strategies
the purchased advisor is not installed but removed from the market. there are still activations
Sergey Golubev , 01/20/20/18 4:11 PM
...
Didn't know it was that simple.
EA purchased through MQL5. community website.
but cant find it in the Market section - purchased tab.
Make sure you are logged into your MQL5 account in your MT4/5 terminal with your tsling login and NOT your email.
only with this product of problems
If the product was deleted from the Market after you bought it so you can still download it using the following procedure 9I am using this procedure all the time when I install new Metatrader - just to see/check all the proiducts which I bought):
Forum on trading, automated trading systems and testing trading strategies
The purchased tab is only showing the last two purchases
Alexey Petrov, 2021.01.19 11:17
Even if a Market product is removed from the showcase, those who already purchased it, can install it anytime from their MetaTrader terminal (Market \ Purchased section).
In case you don't see the product on the list of your purchases in the terminal, try the following: