Signal subscription/renewal prohibited

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Akin Olu
82
Akin Olu  

 Signal subscription/renewal prohibited

on my attempt to subscribe according to my journal how do i reverse this ?


my mql5 account is funded 

i have a real account

mt4 account 


thanks

Sergey Golubev
Moderator
106122
Sergey Golubev  

It depends on why did you receive this error ... it may be the signal was deleted, or the subscription is prohibited on some signal, or you are going to subscribe to your own signal, or you are trying to subscribe from computer with Linux or Mac, or for many other reason.

Akin Olu
82
Akin Olu  

payment process not going through ?

the message i get is in the picture

how do i resolve ?

Files:
Capture1.JPG 69 kb
Capture2.JPG 36 kb
Eleni Anna Branou
Moderator
6617
Eleni Anna Branou  
Akin Olu:

payment process not going through ?

the message i get is in the picture

how do i resolve ?

The first picture is a warning that you account is not suitable for this signal.

The second looks like an internet problem at your end.

Sergey Golubev
Moderator
106122
Sergey Golubev  

Those two additional threads about same issue?

---------------

It may be for any reason ... it may be because of your browser, or you are trying to subscribe "closed" signal, or you are on Mac or Linux, or you are trying to subscribe from phone, are you subscribing to the signal directly from Metatrader or from webpage ...
So, it is necessary to know a lot of information from you to say exatly - why you can not pay.

You told that you deposited money to your MQL5 profile ... but I (as moderator of the forum) can not check it ...

---------------

You can try to subscribe directly from Metatrader - 

Forum on trading, automated trading systems and testing trading strategies

How to Subscribe to a MT4 Signal (new instructions, after 1065 version upgrade)

Eleni Anna Branou, 2017.11.02 21:06

Below are step by step instructions, of how to subscribe to a MΤ4 signal:

1. Register a MQL5 account: https://www.mql5.com/en/auth_register 

2. Open your MT4 platform and go to Menu >> Tools >> Optios and click on the Community tab. There you put your Login and Password of your MQL5 account and click OK.



3. Go to the search area of your MT4 platform, on the upper right corner (where the magnifying glass is), type in the name of the signal you want to subscribe and click Enter.

 


 

4. You will see lower, in the Terminal Window of your MT4 platform, the results of your search. Click on the name of the signal you want to subscribe. 

 


 

5. Click on the green Subscribe for $$ USD button on the right side of your MT4's Terminal Window.

 


 

6. Select the payment method and complete payment for your subscription.

7. In the Options >> Signals window that opens, tick the following options:

 


 

  • Agree to the terms of use of the signals service
  • Enable real time signal subscription
  • Copy Stop Loss and Take Profit levels
  • Synchronise positions without confirmations

8. In the Use no more than: ...... of your deposit (95% maximum) field below, put the percentage of your capital, you want to participate in signal's copying.

9. In the Stop if equity is less than: ...... field, put the amount of your capital, you want to preserve, or leave it empty. 

10. In the Deviation/Slippage field, select an option and click OK in the Options window to close it.

11. Now you have completed the subscription process and the only thing you need is a VPS (Virtual Hosting) in order to copy the signal 24/7 without having your MT4 platform open all day long. 

12. Go to your account details in the Navigator window of your MT4 platform, right click in your account number or name and select the option Register a Virtual Server.

13. In the Virtual Hosting Wizard window that opens, the VPS with the lower Ping, ms value is presented automatically.

 


 

14. Select your payment plan for 1, 3, 6 or 12 months and click Next.

15. Tick the: I agree to the virtual hosting service rules and the auto renewal option below (if you want) and click Next. 




16. Complete your payment for the VPS Service

17. In the next window, tick the Migrate signal: account and settings option, click End and you are done.


Akin Olu
82
Akin Olu  
Eleni Anna Branou:

The first picture is a warning that you account is not suitable for this signal.

The second looks like an internet problem at your end. 

Does the warning stop payment process? 

Akin Olu
82
Akin Olu  
Eleni Anna Branou:

The first picture is a warning that you account is not suitable for this signal.

The second looks like an internet problem at your end.

Does the warning stop payment process? 
Sergey Golubev
Moderator
106122
Sergey Golubev  
Akin Olu:
Does the warning stop payment process? 

If you can not subscribe so .. seems - yes ("stop payment process").

Eleni Anna Branou
Moderator
6617
Eleni Anna Branou  
Akin Olu:
Does the warning stop payment process? 

Maybe, I don't know.

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