I request job to be cancelled (req. arbitrage) yesterday, but no answer yet. How long will it take for this to be resolved?
Coder took the assignment and after 1-1/2 later, he said he is having a laptop problem and can't do the job and asked me to cancel the order, so I did.
Money is locked and until it is released, I can't select other coder for the job.
Arbitration take much time in my case, i am waiting for response more than 20days.
Its bad, because jobs will busy developer box's. and some customers leave pages when receive their ex4 files.
I have request , one of mql5 moderators answer my arbitration on this job.
Forum moderators do not have any influence in the Freelance section, only the Admin have that control.
I was recently in a similar situation and all they told me to do was the following and nothing else: "If you continue the order execution, please cancel the arbitration. You
will be able to request it again, in case you cannot solve the issue."
Obviously, that does not offer any solution what-so-ever and leaves it up to you to resolve it on your own. Unfortunately, MetaQuotes does not seem to be interested in offering a proper arbitration service as the money is already in their accounts and they really don't care.
I don't plan to ever use the Freelance section ever again on this site!