I am newbee and very hurry in finding how to request request arbitration in MQL5 job. Simply I can not find the button/link to do it.
Thanks for replies !
I used Job to order some indicators and I saw the link to arbitration before I press final button for job complete. I mean: when you are ordering some indicator in Job so you are passing some stages so one of the last stage is arbitration link. Just my experience.
Just some acticle related : A Few Tips for First-Time Customers
7. When to Resort to Arbitration?
Obviously, you should file for
arbitration before the work is completed, i.e. before being through the
last stage - Delivery of work/Payment. Otherwise there will be no
financial factor to bind the executing party and the customer. This
condition is essential.
It appears that the only reason to resort
to arbitration can be the occurrence of a problem that cannot be
resolved between the customer and executing party in private. For
example, the customer is convinced of the incorrect operation (in
disagreement with the RS) of the work delivered to him, while the
executing party is trying to prove the contrary.
Another possible option is
"disappearance" of the customer or executing party for a long time
during which they do not reply to any private messages or mails, etc.
Meanwhile, the customer's money is blocked in the account and the work
is not done. Or, on the contrary, the work has long been done but there
is no way to get to the payment. There can be different circumstances
involved but the situation should and can, nevertheless, be resolved
Well thank you for information.
I am in the "Work Aacceptance" phase an I want to ask for "request arbitration" but I do not see on the application how to do it.
As you can see in picture 1 there is not a link like you mentioned. Also in picture 2 you can see that the Developer was able to "request arbitration". Is frustrtating that I can not do it.
Oh yes, is obvious, but my mind could not understand it, sorry -:)