I can not withdraw money. paypal button unselected

New comment
 

I am trying to withdraw money from my account and after click in payment then withdraw from my account, but when I get this window "paypal" little rectangle is in grey and I can not click on it.

 

 

any help will be greatly appreciated 

 
relaxtrading:

I am trying to withdraw money from my account and after click in payment then withdraw from my account, but when I get this window "paypal" little rectangle is in grey and I can not click on it.

 

 

any help will be greatly appreciated 

You have to write to ServiceDesk for such issue.
 
the last time I did , they did not respond.
 
Same problem here, I never diposited credits before, maybe that's why.. Any help?
 
Just found some thread about it or similar issue - may be - it will help : Withdrawal the Money
 
As those who have had the problem never gives feedback, moderators can't help you. You have to write to ServiceDesk.
Get in touch with developers using Service Desk!
Get in touch with developers using Service Desk!
  • www.mql5.com
We therefore attach great importance to all user reports about issues in our programs and try to answer each one of them.
 

If you have "blocked financial operation", try to de-select "Control Session By IP" in your security section of your profile page. You may have to log out and login again to try that.

If that does not works, try to contact one of the Admins on working days.

 

I have the same problem now.

Is there any response from the service desk? 

 

 

I think - you should read this article : MQL5.community Payment System

PayPal charges 3.9%+$0.30 commission for depositing. Currently, this is the standard commission for payments up to $3000 for all countries, except Cyprus (where the payee is registered). Minimum payment is $3.

Limited withdrawal is another level of security. You can withdraw only once per 24 hours and no more than 500 credits at a time.


If you plan in the future to withdraw funds from your account, for the first deposit, you must use either WebMoney or PayPal payment systems. If you selected any other system (Gate2Shop or Visa QIWI Wallet) for the first deposit, then in the future you will not be able to withdraw money from your account!


If you plan in the future to withdraw funds from your account, for the first deposit, you must use either WebMoney or PayPal payment systems. If you selected any other system (Gate2Shop or Visa QIWI Wallet) for the first deposit, then in the future, you will not be able to withdraw money from your account!


and more - just read the article.

 

Thanks. I forget that it must be 24 hours since last withdraw.

I suggest it will be better to show the Hour and Minute of a withdraw in the Payment section.

Now it only shows the Day. 

 

Deposit was made by mistake and I cannot withdraw funds. Please help

123
New comment
Reason: