Hi,

You can use Trade Manager on multiple accounts without purchasing another license. There’s no limit to the number of accounts where you can use it. Simply install Trade Manager on your new platform through the Market tab in MetaTrader 5, and once installed, you can use it without any issues.

If you encounter any technical problems, feel free to contact our technical support through the form at https://www.investsoft.eu/contact

We’ll help you through the process.

Best Regards,
InvestSoft Team

Good evening. 

I have 4 charts open with forex manager. On 3 of them my take profit and stop loss line is visible when I place a trade. On 1 of them I can't see TP and SL after I placed my trade. I have been using forex manager for a year and this has never happened. Did I do something?

Good evening,

Please contact our technical support through the form at https://www.investsoft.eu/contact

We will check exactly what is happening and help you solve this issue.

Best Regards,
InvestSoft Team

Why is the manager so small and what can I do in order to fix the problem?

Thanks for reaching out. In Trade Manager Settings you’ll find a Zoom option to enlarge the panel—bump it up (e.g., 150–250%) until the text is comfortable.

For step-by-step guidance tailored to your MT5 and display settings, please contact our Technical Support via the contact form: https://www.investsoft.eu/contact

The team will show you exactly where to change it so Trade Manager fits your setup and runs smoothly.

Best Regards,

InvestSoft Team

Hi,

Im getting the following error when trying to place a trade. Can you help, please? Thanks

2025.11.04 20:21:17.289 Forex Trade Manager MT5 (GBPUSD,H1) CTrade::OrderSend: market buy 0.03 GBPUSD sl: 1.30005 tp: 1.30416 [trade disabled]

2025.11.04 20:21:18.282 Forex Trade Manager MT5 (GBPUSD,H1) CTrade::OrderSend: market buy 0.03 GBPUSD sl: 1.30005 tp: 1.30416 [trade disabled]

2025.11.04 20:21:19.285 Forex Trade Manager MT5 (GBPUSD,H1) CTrade::OrderSend: market buy 0.03 GBPUSD sl: 1.30005 tp: 1.30416 [trade disabled]

2025.11.04 20:21:20.289 Forex Trade Manager MT5 (GBPUSD,H1) CTrade::OrderSend: market buy 0.03 GBPUSD sl: 1.30005 tp: 1.30416 [trade disabled]

2025.11.04 20:21:20.289 Forex Trade Manager MT5 (GBPUSD,H1) Trade::SendMarketOrder PositionOpen Error: code=10017

2025.11.04 20:21:20.289 Forex Trade Manager MT5 (GBPUSD,H1) Trade::SendMarketOrder PositionOpen Error: code=10017

Hi, 

This issue usually occurs when AutoTrading is disabled in your MT5 platform or on your broker’s side. Please check if AutoTrading is turned on.

If you’re not sure how to enable it, contact our technical support through the form at https://www.investsoft.eu/contact

We’ll explain exactly what needs to be adjusted and help you activate it properly.

Best Regards,
InvestSoft Team

Hi,

The “CAppDialog: expert dialog create error” on an MT5 VPS may be caused by missing terminal libraries on the VPS or by an incorrect MT5 installation.

Please contact our support here: https://www.investsoft.eu/contact

We will check your setup in detail and help resolve it.

Best Regards

InvestSoft Team

Hi,

It looks like AutoTrading is disabled in your terminal, which would prevent Trade Manager from opening any positions.
Please contact our support here: https://www.investsoft.eu/contact

We will guide you on exactly what to change and where so you can place orders in MetaTrader 5 from the trading panel.

Best Regards
InvestSoft Team

Great to hear it is working and thank you for the kind words.

At the moment Trade Manager is not available for TradingView. TradingView has some technical limitations that do not yet allow us to build a tool as advanced and convenient as Trade Manager.

If the platform opens the right possibilities in the future we will definitely create a TradingView version. For now MetaTrader gives developers the widest capabilities, which is why trading with our MT5 tool is convenient, reliable, fast, precise, and robust.

Best Regards

InvestSoft Team

I really love this EA, but i just have one simple request:

can you please make it possible to take a trade only on bar close of a set timeframe?

Hi

Updating an indicator, EA or utility bought from the MQL5 Market is very simple.
Below is the official method recommended by MetaQuotes.

1. Log in to your MQL5 account inside MetaTrader

In MT4 or MT5:

• Open Tools → Options

• Go to the Community tab

• Enter your MQL5 login and password

• Confirm with OK

2. Open the Market section

MT4

• Go to Market → Purchased

MT5

• Go to Market → My Purchases

You should now see the list of all products you have bought.

3. Click “Update”

If an update is available, you will see an Update button next to the product.
Click it, and the terminal will automatically download and install the newest version.

4. Launch the updated version

After installation, the updated file will appear in:

• MT4: Navigator → Expert Advisors → Market

• MT5: Navigator → Experts → Market

You can now use the newest version of the Trade Manager on your charts.