Dear Emmanuel,

We are deeply sorry that you are facing this difficulty. Unfortunately we have really strict policy about distrubuting the PipTick products. It is not possible to send you the indicator as file.  

It looks like MQL5 error therefore it is necessary to send a request to MQL5 Service Desk (http://www.mql5.com). By our experience they solve the issue very quickly.

Please follow the steps below:

1. Log in to your account at the MQL5.com site
2. Click on your profile at the top left corner
   
3. On the left side you should see a menu with Service Desk, click on it
4. You should see New request on the top of the page

Hi, this indicator needs a lot of CPU.

See attached images:
Image_01 -> With PipVWAP, Mode = Daily
Image_02 -> Without PipVWAP

It has to be improved

Regards

Hello Oscar,

We tested the indicator on 4 computers (different OS) and we didn't experience any sign of performance issue.

The indicator went through entire testing process of MQL5 site. They also didn't notice any performance issues. 

Therefore, I have to ask you for checking your computer for malware.

Best Regards,
Michal,
PipTick team

Hello Michal,

I am using the PipTick VWAP indicator on offline Renko charts and it is indeed CPU intensive and slowing down the computer.

A possible solution would be to limit the number of bars being calculated.

Can you do anything about it ?

BR,

Roberto

Hi Roberto,

Thank you for your feedback. It is really important here. 

I tested the indicator and I found some places in code that could be optimized. Therefore we are going to release a new optimized version of PipTick VWAP soon. 

Best Regards,
Michal,
PipTick Team

I'm so sorry, it was my mistake - I have now been able to install it!

Hi.I purchased just before.And clicked on 'install on the tarminal' But nothing happen and not installed.

How can I install it? Thanks

Hi Cacalot super,

First, let me thank you for interest in our PipTick products. We really appreciate it. 

Second, I would recommend you to restart your MT4 terminal and try it again. Unfortunately, this is issue of MQL5 website. Therefore if our solution wouldn't work, write to MQL5 support please.

Sorry for inconvenience

Best Regards,
Michal,
PipTick Team

Hi --,

Thank you very much for your interest in our PipTick VWAP. Unfortunately, the purchasing and downloading process is in hands of MQL5 site. Please contact MQL5 support. 

Best Regards,
Michal,
PipTick Team

Hi, the problem could be in the variable [Max bars in chart] in the Options menu. If the value is large, the CPU consumption increases.

It could be solved by adding this code to draw only what we see on the screen. This reduces the CPU consumption considerably:

   int firstBar = (int)ChartGetInteger(ChartID(),CHART_FIRST_VISIBLE_BAR,0); //The first visible bar on the left

   if(firstBar<MA_Period)    firstBar = MA_Period;
     
   for(int i=0;i<firstBar;i++)  
   {
   .
   .
   .
   }

Regards

Hello Michael,

I am still using your indicator PipTick VWAP for MT4.

Over a year ago, myself and other users informed you of the intensive CPU usage when using the indicator on offline charts (Renko, Range Bars...).

You replied at that time that you were going to make some changes to the code in order to solve this issue.

Nowaday, the current version is still the same version 1.3 .

Please let me know if you seriously intend to make the promised changes ?

Let me remind you that the reason we users purchase products on the MQL5 market is that we expect to have a correct maintenance of the paid products.

Thanks in advance for your prompt reaction.

Kind regards,

Roberto Zendrini

Hello Michal,

I purchased this indicator and I would like to use it in my coming EA. Is it possible to change the MA_Period using the icustom function in MT4? If yes, please give me an example here, thanks!!

Best regards,

Rock

Hi Roberto,

Sorry for delayed response. I literally didn't notice this thread.

I will immediately start working on it and release a new version soon. 

Best regards,

Michal

Hi Oscar, 

Actually it's not easy because the indicator has to calculate the entire period at once (multiply number of periods). Otherwise you can't get accurate graph.

On the other hand, I can see complains of performance. Therefore I'm going to rewrite the indicator and release the new version 1.4. 

Thank you for your patient and sorry for inconvenience.

New version of indicator has been released. Please, feel free to download a new version.

Hi Michal,

First off, thanks for the indicator just what i need.

My only issue is the line thickness and color keeps reseting back to the original even if ive save it is saved into a template can you please resolve this issue.

Thanks

Francois