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Mars Montero  

Bought this indicator but it is not showing up on my terminal, it is not even on the purchased tab.

Can you advise how to install this to my mt4 terminal

Eric Venturi-Bloxs  
Mars Montero:

Bought this indicator but it is not showing up on my terminal, it is not even on the purchased tab.

Can you advise how to install this to my mt4 terminal


Dear Mars,

The easiest way is to install it directly from the platform. Be sure your platform is linked to MQL (Tools > Options > Community tab).

Go to the terminal "market" tab ... then "Applications" tab ... Once purchased, and from any platform, you just have to go to the "purchased" tab and install.

Hope that helps!

Thank you for your confidence.

Best regards,

FerruFx

Mars Montero  

Hi Eric,

Eric Venturi-Bloxs:

Dear Mars,

The easiest way is to install it directly from the platform. Be sure your platform is linked to MQL (Tools > Options > Community tab).

Go to the terminal "market" tab ... then "Applications" tab ... Once purchased, and from any platform, you just have to go to the "purchased" tab and install.

Hope that helps!

Thank you for your confidence.

Best regards,

FerruFx


Hi Eric,

Managed to install the indicator and it was working well until today.  It is frozen and does not draw the lines or cannot even remove it from the main chart.

Any advice?

Regards,

Mars

Hardley  

Hello Mars,

I have bought the FFx Pivot SR Suite PRO, and I put it on EUR/USD screen, I can watch the label and options of your product, but I can´t watch the lines. I change from Classic to Camarilla, etc., but there is not lines on the screen.  What can I do?

Regards,

Marcelo

Eric Venturi-Bloxs  
Hardley:

Hello Mars,

I have bought the FFx Pivot SR Suite PRO, and I put it on EUR/USD screen, I can watch the label and options of your product, but I can´t watch the lines. I change from Classic to Camarilla, etc., but there is not lines on the screen.  What can I do?

Regards,

Marcelo

Please contact me in private and I will help you to sort it out.

Yves  
i bought the indicator but there is problem with how it shows on my chart (see screenshot). i understand that there is workaround by changing in Terminal application properties DPI settings to (override High DPI scaling). but when i do that my chart change completly its layout. is there a way to fix this without changing the entire Terminal DPI setting?

Eric Venturi-Bloxs  
Yves Nguetti:
i bought the indicator but there is problem with how it shows on my chart (see screenshot). i understand that there is workaround by changing in Terminal application properties DPI settings to (override High DPI scaling). but when i do that my chart change completly its layout. is there a way to fix this without changing the entire Terminal DPI setting?

I suspect you are using a high resolution display. If that's the case, close your platform ... then right click on the terminal.exe (or its shortcut) > Properties > Compatibility tab > Check "ovveride high DPI" and select it to "system". Apply ... Then restart your platform.

It generally solves the display issue.


PS: saw your tweet first so you get the same answer there!!!

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4K_display.jpg  126 kb
Phoutsamay Tonmany  

the indicator work perfectly fine with the daily, weekly option. however once i change to Monthly it freeze and cant do anything on the indicator pannel. the log show Array out of range.

could you help to check?

Arquivos anexados:
Eric Venturi-Bloxs  
Phoutsamay Tonmany #:

the indicator work perfectly fine with the daily, weekly option. however once i change to Monthly it freeze and cant do anything on the indicator pannel. the log show Array out of range.

could you help to check?


You're not in the right place. That's the MT5 version you're showing.

Be sure to have enough data on the current chart to plot the monthly lines ... and also that the monthly data is up to date. I just tested again in my platform and the monthly loaded just fine.

99334  
I want to hide it for four hours, the picture looks messy
Eric Venturi-Bloxs  
99334 #:
I want to hide it for four hours, the picture looks messy

Just (un)click the 'show lines' button. It will remove them.

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